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This shop was nice. The owner and staff were very friendly. The food and tea were good, though I wouldn't rate it number one in Virginia. A nice place to stop if you are in the area.
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- Joy 07/03/08
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I enjoyed this lovely tea room. The owners were very pleasant and welcoming and it's evident they've put much care into the place. Loved the stained glass features. The fountain provided a calming 'white noise' atmosphere in which I enjoyed the tea & scone. I'll be back, hopefully to try an afternoon tea with my daughter.
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- Bea H. 06/30/08
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My mom and I had afternoon tea here this past Saturday. Everything was perfect. We were seated in the Asian room where the ambiance was quiet and peaceful, just what we were looking for. Between the two of us we tried 4 different types of tea and swapped with each other so we got to taste all four. Each pot brought to the table serves about 3 full cups of tea. Everything about this tea room speaks of quality, attention to detail, expertise in tea service, and care of customer. I'll be back again for sure.
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- Mary H. 06/18/08
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I drove from Hampton to Richmond to give my friend a royal tea. When we arrived the customer service was good not great and when we tryed to pay, the credit card service was down. I looked for an ATM and when I got back 40 min. later, they did not give me a discount or say sorry for the inconvienience. The food was great and the tea was great. I think they should have a European tea set instead of Asian print. It did not go well with the decore.
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- natalie 06/11/08
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Again, we would like to apologize for the inconvenience.
We have limited control of our POS System.
Thank you for coming!
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My mother and I visited Cuppa Tea at the end of April for my birthday. I decided that I wanted to go tea room hopping across the state of Va. We had a wonderful time taking in the sights, sounds and smells of the tea room. The sandwiches were exquisite as were the teas. We took several selections home with us. This tea room gives such a personal feel as we were able to chat with the owner and her husband at length. Loved it! Will return as soon as possible.
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- Abigail Stiles 06/04/08
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My husband and I had a wonderful afternoon tea while vacationing in Richmond. The loose teas they served were delicious. Two tea selections offered with my 3 course lunch, was an extra bonus. Scones, sandwiches, desserts; all scrumptious. The water fountain in the room we sat in added to the relaxation.
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- Louise Landry 06/02/08
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I went to Cuppa Tea Company for a Girlfriends Day Out. We had a great time and thoroughly enjoyed our experience. The tea was wonderful and the scones were the best I've ever had anywhere!
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- Robin Thompson 05/31/08
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Cuppa Tea is an inspired tea lounge with plenty to offer to its customers. I greatly recommend it to any tea-loving person!
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- Melanie Hearn 05/29/08
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My mother and I had the light luncheon tea. The variety of teas was fantastic; they had a tea to suit any mood. The sandwhiches were very tasty, and the presentation of the sandwhiches was very appealing. We especially enjoyed the use of color in the sandwhiches; for instance, the sanwhiches had black seasame seeds instead of regular seeds. The atmosphere of the tea room was very relaxing. I had a fun time and a unique experience.
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- Caroline 05/28/08
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I apologize if I sounded mistaken but the woman definitely had a strong East Asian accent and I had seen the owner in the restaurant talking- this is why I said it was the owner. She just needs to remember to stay calm when she's teaching- it can be frustrating at times as I know from first-hand experience.
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- Sarah S. 05/24/08
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I was completely blown away when I came to visit the tearoom! I came with one of my girlfriends and we had the light luncheon tea. We ordered this Romantic Earl Grey tea that was almost naturally sweet as well as the Bridal Shower Blend which I heard was the most popular by our waitress. The waitress had seated us in this very elegant room with a lot of paintings of natural things and a wonderful fountain. Our waitress was amazing too! I forgot her name but she was either of Spanish or Indian ethnicity. She was highly detailed with her service and answered every question, and also very funny! I remember I had a few questions about certain teas and instead of leading me down a wrong path like most servers do she checked with the owner before moving us further along, for it was our fi... (more)rst time there. Also she left us two large golden plates that had different canisters of teas on them so we could smell the aromas- this was the most interesting part of our experience. Aside from this, what intrigued me as well was the creativity in the food. There were so many sandwiches and the scones were wonderful! We had the rasberry white chocolate and blueberry scones, they were delish! My compliments to the chef who apparently is a 'genius' with food as our waitress referred to her- I agree 100%!!!!
However, I have to agree with one of the critics here in that the noise level in that room is unsatisfying. Especially coming from the kitchen- if I'm not mistaken it sounded like I was hearing the owner scold at one of her servers using curse words and it almost sounded like she was hitting things...I wouldn't have heard this but we were seated right next to the kitchen and she was quite loud. It sounded like there was a server in training and she had made a mistake that really upset the owner- again I wasn't trying to listen but it was very loud. Just some advice, when a person is in training that's not the best way to train =/
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- Sarah S. 05/22/08
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Thank you for your generous compliments and comments.
We're sorry you had to hear the inappropriate language and noise in the kitchen; however, it was NOT from the owner. The situation has been resolved.
Thank you again for your input.
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I went to Cuppa Tea Company for afternoon tea to celebrate my mother's birthday on the 20th. The atmosphere was comfortable and intimate. The service was nice and waitress was attentive. The tea selection was wonderful, as were the sandwiches and scones. In fact, the sandwiches and sweets were so numerous we ended up taking them home! Overall, it was a very enjoyable experience, and I highly recommend Cuppa Tea!
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- Chaundra J. 05/21/08
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Great space, food, tea, and service! Despite the large selection of teas, I finally narrowed by choice down to the Sakura Jasmine tea (iced). The sandwiches were artfully prepared and full of delicious flavors. The staff was very accomodating, attentive, and helpful with selecting a tea. What more can I say.............I had a wonderful experience here and will be back!
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- Amber 05/16/08
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I was able to spend my birthday at Cuppa tea compliments of my daughter. I found the teas wonderful and tea sandwiches tasty. I love the local artwork and ambience. Sarah our tea host was marvelous and helped us pick our teas and was very knowledgable regarding any questions we asked. I really enjoyed my birthday at Cuppa and hope to spend more there in the future.
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- Anita 05/05/08
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I've been to several tea rooms and felt Cuppa Tea had a nice selection of teas and enjoyed looking at the many teapots for sale. However, an area that needs improvement is the quality of the food, which seemed merely average. It did not have that homemade, je n'ai sais quoi. I understand that price is relative to location, but the menu selection did not have the delectable tastes I was hoping for.
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- Ann Watkins 04/29/08
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Had a wonderful time at a 'lunch tea'! Natalie was a great waitress. Only suggestion is that those who drink ice tea get a pitcher of their tea at the table as well as the hot teas, especially with spring and summer on their way!
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- Pat 04/16/08
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I came up from Va Beach to try Cuppa Tea and the place was quite nice. The staff was very friendly. We had a very nice tea today.
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- Amy M 03/29/08
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Spent a lovely afternoon at the cuppa tea. The tea was delicious and the food was tasty. However, the tea tray lacked eye appeal. Maybe a doilie,flowers or fruit would add interest. Not a complaint, just an observation.
The owner and her husband were very friendly and came by the table for a chat. I hope to return again.
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- Carol Thorne 03/29/08
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Thank you for your comments. We are trying to be ' GREEN' friendly so we have reduced our use of paper. (doilies)
We use flowers on special occasions only to avoid allergic reactions on some of our customers.
We do use fruits as part of our menu but not as garnishes.
Looking forward to seeing you again.
Lurline 3/30/08
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Hi, I am 9 years old and me, my mom, and g-ma came to your tea room today. The place was very pretty, and the service was pretty good. The tea that I got was satisfying, but I noticed that you did not have the regular Earl Grey tea that I really liked. The food was very pleasing, and the presentation was nice looking. Overall, it was a nice place to have tea. Have a nice day!
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- Gabrielle Martinez 03/29/08
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Hi Gabrielle,
Thank you for your nice compliments. In the future we will have regular Earl Grey tea available.
Hope to see you again.
Lurline 3/30/08
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This tearoom is awesome! I came here for a baby shower, and we ordered several different tea services from the options. We had a large selection of teas that we were able to smell and ask questions about before choosing. We also had so much food in our tea service and all of it was amazing, well-prepared, and served by a very good waitstaff. I actually was quite surprised by the quantity and quality of the food. There was also ample tea! I am a vegetarian, and they prepared a special service for me. The meat-eaters were equally satisfied. The chef and owner, Lurline, even came out to talk to us and to see how we enjoyed our experience. I highly recommend this tearoom with no hesitations.
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- Erika 03/28/08
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My mother a friend and I went to Cuppa Tea today. From the moment we walked in it was an enjoyable experience. Our server left the tea selections at our table so that we could smell them and then answered our questions about the teas and helped us to choose two very incredible teas each (I had to busy some Mayan Chocolate tea to bring home!) Our server was outstanding and very attentive. The only suggestion I have is that this server had five tables at the same time, so sometimes it took a little while to get what we had asked for. Another server would probably be helpful. The food was outstanding. We had high tea. While I didn't enjoy every food -- I don't like olives or coconut -- the ones I tried were great. You can't please everyone though and the variety of food was enough to... (more) offer something for everyone. The three of us mixed and matched sandwiches and desserts to get what we wanted. Even the restrooms -- which you visit often when you drink that much tea -- were lovely and very clean. Thank you for such an enjoyable experience. We'll be back.
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- Stacey 03/27/08
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Why are you #1 in Virginia? The service was poor, tea was very low selection, and the food was mediocre. Very blah and boring.
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- Catherine Taylor 03/19/08
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Thank you for your input.
It would have been helpful to us if you had told us your concerns at the time you were being served.
We have a selection of over sixty five fine loose leaf teas that maybe you were not aware of.
Our seasonal menus cover various ethnic dishes that pair well with our teas.
We appreciate your comments.
Lurline 3/19/08
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This place is #1 for a reason because it is truly the best. I travel around Virginia with a group of about 7 women to tea rooms. The food and tea selection is endless. The moment you think your done they bring something else out. I love that they let you smell all the teas and pick two. I had southern peach tea with my meal and had coconut almond with my dessert. The dessert tea was amazing and went perfectly.
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- kristina 03/03/08
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Latley the girls and I have been enjoying afternoon teas all over Virginia and we were especially impressed with Cuppa Tea. We really enjoyed the atmosphere, choice of tea, food and great service. The selection of food that was brought to us was unbelievable and the tea selection was endless. One of the best scones I had ever had came from this quaint tea room. Make sure you arrive on an empty stomache and save room for dessert and dont be afraid to try the different teas when you set up your reservations! There is deffinetley many reasons that Cuppa Tea is rated # 1 in Virginia! Cant wait to return for another afternoon tea!
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- Chelsea 03/02/08
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ALLEN,
WHAT A GREAT TEA YOUR WIFE AND LADIES PUT ON FOR US LAST WEEK AS WELL AS TODAY. THE VA VAMPS AND THE VA FOXES (RED HATERS) WERE SO SURPRISE AND PLEASE. THEY COULDN'T SAY ENOUGH ABOUT THE CUPPA TEA CO.
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- BESSIE HANCOCK 02/16/08
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Lurline,
Thank you for providing such a lovely experience for the St. Michael's 5th grade class. They really enjoyed the presenation and loved the scones. They made some wonderful bar graphs displaying their favorite teas! Thank you again for a wonderful experience.
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- Jessica Starrgell 02/11/08
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Cuppa Tea is my favorite! The afternoon tea is delicious. I look forward everytime I go because it is such a great escape from the real world. The tea room allows you to relax and sip tea with a bunch of girlfriends. I have gone on special occasions with friends and no one has ever been dissapointed. I love the tea blends and the owners are soo nice. Cant wait for my next afternoon at Cuppa Tea!
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- Sarah G 01/31/08
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This tearoom is one of my favorite places to go and relax. The owners and employees make you feel welcome from the second you walk through the door. The food is delicious from the dainty sandwiches to the decadent deserts. I am so happy to have such a wonderful place to visit and bring friends right here in Richmond!
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- -Chloe Birch 01/27/08
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never again
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- lauren willis 01/25/08
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I had read about the Cuppa Tea Company in the over Fifty's magazine.
This past weekend my friend and I went for the first time to celebrate her birthday. It was abosolutely delightful, relaxing and the foods delicious. We both agreed it was one of the best kept secrete spots in Richmond.
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- Marcia Shields 01/14/08
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My mother and I visited Cuppa Tea this past weekend and had a wonderful experience. It was a pleasure meeting and talking with the owners and it is evident they take great pride in their tea room. We will definitely visit again soon!
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- Suzanne Robinson 01/14/08
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I attended a Tea Lovers Meetup meetng at Cuppa Tea Company. It was my first time there. I was so impressed by the atmosphere, the food (from the savories to the scones to the sweets - to die for!)and the tea selection. Lurline is the consummate hostess and I know I will be returning for future Tea Lovers Meetup meetings, as well as on my own. If interested in learning more about tea, meeting tea like minded people, consider joining the meetup. Lurline is the ogranizer and she does a wonderful job! (www.meetup.com)
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- Lois Mickiewicz 01/13/08
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My girlfriend and I went and were impressed by the beautiful decor. The tea and the waitress were lovely; the food was good until dessert - it was ok.
The thing that bothered me most was how noisy it was from the air conditioner and the kitchen. Tea, in my opinion, should be a relaxing experience. We had to speak loudly to hear one another, and I particularly had a hard time hearing my friend at all as I have difficulty hearing in background noise.
Certainly not a relaxing experience.
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- Christina 11/10/07
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We apologize for the inconvenience.
For your information, Cuppa Tea has two dining rooms; The English Room and The Asian Room. The English room is the most popular and the sought after area. It is also where the airconditioning and heating unis are located and very close to the kitchen.
The heating and cooling unit were already in the building long before we moved in. We don't have control over the noise level when the mechanical and kitchen appliances cycle on.
I agree with you about tea should be a relaxing experience. You could have had that experience if you had communicated with your server about your issues.
Thank you for your feedback.
Lurline
11/12/07
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I will be back. I throughly enjoyed the tea and the homemade scone was very delicious! Thank you for your very fine service.
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- Nancy 11/03/07
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We were pleasantly suprised on coming to cuppa tea for the first time. The teas were absolutely excellent! I especially liked the peach and chocolate teas. The scones were the best part of the food. It is a very nice atmosphere, very bright and cheery!! the service was wonderful and I will definately come back!! Thank you for everything.
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- Sallie Turner 11/03/07
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We came all the way from Edmonton, Alberta to come visit Lurline's tea room. We really enjoyed the teas, both iced and hot, and it was difficult to choose only one for lunch. The tea sandwiches were really unique and the scones were awesome, especially with the clotted cream. The beautifully decorated rooms gave a nice ambience for relaxing with friends.
Lurline is a great host and she was very helpful in explaining the different teas and the ingredients in the sandwiches. We wish the Wagner's every success.
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- Sandy 10/22/07
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Everything is top rate. The Wagners treat you like a guest in their home. They are knowledgeable and passionate about their business. We had a great celebration of my sister's birthday there. We stayed for nearly 3 hours. Off street parking in that area is plus.
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- Donna Moody 09/27/07
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A friend and I recently had a very nice afternoon tea at this tearoom.
Very nicely decorated and very comfortable for relaxing and visiting. The food and service were very good. We had tea in the English Tearoom, but I would also like to try the Asian Tearoom. I'm sure I will return.
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- Linda 09/17/07
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I took my bestfriend here when she came to visit me in Richmond and we had a fabulous time. The service was outstanding and the food delicious. We did the afternoon tea. The dessert teas are very unique. This is such a cute little place to go and relax. I highly recommend Cuppa Tea Company to both tea lovers and non tea lovers.
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- Rathi 09/11/07
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This tea room is absolutely delightful! I attended their Japanese Tea Tasting during my visit to Richmond. The owners were very welcoming, and Lurline was very knowledgeable about the types and benefits of green tea. I love being able to choose between the British and Asian-style rooms! The atmosphere is calm and welcoming, and the tea exquisite. Cuppa Tea is a must-see for anyone taking a trip to Richmond!
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- Brittany 08/26/07
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Cuppa Tea is a delighful change from everyday life. The environment is artistic and euro, the service is fantastic, the tea is sensational, the food is delicious. I recommend this beautiful spot to all.
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- Mauritta Yvonne Baker-Hill 08/23/07
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I had a great first visit to Cuppa tea. The decor was sunny, beautiful colors that created a relaxing ambiance. The Richmond southern breeze tea was delicious! The made from scratch coconut maroon was sooo good! I also experienced green tea ice cream for the first team. Overall a great treat & time. I cannot wait to go back!
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- Andrea 08/21/07
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I am from India and I tried spice chai, it reminds me my old days..It was great and delicious. I loved it!!!
The environment is so quite and nice.
Customer service was really good.
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- Kiran 08/20/07
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My second trip to a visually lovely tea room. This time however I was somewhat disappointed. The table was not completely dressed.There were no tea cups on the table. We had to request napkins. The server brought back 2 $5 bills in change to us although we had all paid separately. How do you get correct change for 3 different people when you bring back 2 five dollar bills? Or did she expect us to leave that in tip for her lackluster manner. We did not like the summer menu at all. Quite frankly I disliked all the sandwiches. I liked the previous menu a lot better. The only thing that I have no issue with was the tea itself which was lovely and the ambiance and decor of the tea room. I had great expectations since my first visit was so good. This visit was less than. I had mentioned t... (more)o my travel agent who is british about this tea room. I happened to see her just before going to Cuppa. She told me she did not like the Tea room even though it was pretty. That was at odds with my first experience that I was surprised. Now I can see what she meant. I will really have to thinktwice and perhaps see what the next menu change will be before and if I return.
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- E. Bryant 08/18/07
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This was my second visit to Cuppa Tea. The owners and staff are very friendly and the service is great.They have an excellent variety of teas.
The decor and atmposhere are quite nice.
HOWEVER, I think that the food is somewhat skimpy and over priced. The lunch and tea will cost over $16 by the time you add a gratuity.
Not very affordable for the average working persons lunch, so I would say save it for a very special occaision.
I would like to see more of a traditional tea room fare with the meal rounded out with some fresh fruit and a small dessert or two. Some of the items are just plain odd items for a tea room to serve.
I do not see myself going back anytime soon, and that is a shame, but I need more value for my money.
I truly hope this review helps the owners as I do not mean to be unkind, just realistic.
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- Linda 08/15/07
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My sister and I visited Cuppa Tea Room to determine if we would like to have a Bridesmaid Luncheon there. What an experience. Both Allen and Lurline welcomed us in and we knew right away we had found the right spot. The rooms are decorated beautifully and the service is excellent. Lurline was concerned to make sure we notified her of any allergies and is adding special touches like decorated sugar cubs and special settings for the bride. She is also setting up a children's tea table for the 3 flower girls so they can have their own little tea party. We can't wait to head back next month for the Bridesmaid Luncheon and know we will be thoroughly pleased.
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- Reagan 08/14/07
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I have enjoyed every experience while 'teaing' at Cuppa Tea. I have been with groups(2);Individual friends(2)and just myself(2). All six times the continuity and consistency just picked right up from my last visit. The food is delicious and so creative, service timely and cordial, atmostphere is elegant, restful and relaxing. It is the tea room most like what I envision an English Tea Room to be.
Congratulations Lurline and Allen that you dream is no longer a dream. Thanks for what you bring to Richmond vis Cuppa of Tea.
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- Betty Gillelan 08/02/07
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I have dined at Cuppa Tea Co. a couple of times and have enjoyed the experience. I will recommend the restaurant to all my friends
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- Ann Moore 07/25/07
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I have been looking for a tea room in Richmond for some time and really enjoyed Cuppa Tea - food, personnel, and ambiance. We have been twice and are going back a third time. Thanks!
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- Claudia Clayton 07/20/07
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one of the most elegant tea rooms
i have visited in the Richmond ara.
food was delicious and all homemade
with good southern love.
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- Toby Walker 07/19/07
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My friends and I have been looking for a warm, inviting place that really knows how to serve tea (e.g. removing the leaves from the pot before it overbrews). Cuppa Tea Company is just what we've been looking for! They pay great attention to details and create a lovely environment that is inviting for women but not so frilly that men feel uncomfortable. I had called ahead to reserve an afternoon tea, and I was amazed when Lurline contacted me the day before our reservation to inquire about any food sensitivities. She was wonderfully accommodating when she learned that I cannot eat mayonnaise (I usually just have to pass on many of the tea sandwiches). The non-mayo substitutions for me on our tray could not have been more delicious or beautiful! We were also pleased to see the wide var... (more)iety of teas offered(some blended by Cuppa). Our teapots were kept on warmers nearby, so every cup was as good as the first. Lurline and Allan have something wonderful here- a great mix of East meets West in a nice, convenient location in Uptown.
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- Jennifer 07/13/07
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