Hart Sister's Tea Room

Hi Kathleen, first...if you were disappointed in a shower that you had here over 2 years ago, we would have expected a review at that time or that you would have spoken to us. We have never had anyone disappointed in a shower held at our tearoom, but each person has a right to their own opinion. If they trays had too much food on them for your liking, then I apologize. Most trays are plated for four people and each person has a section. It also depends on whether or not your guests decided to add chairs to tables to fit more people...which has happened at some parties and that is out of our control. We just try to accommodate when that happens and it usually requires the kitchen to scatter about and rearrange tea trays putting more food, etc. This may have happened at your shower. It's impossible to please every one and some situations are out of our control. Food is always brought out within 15-30 minutes of your party start time...mostly due to guests not being seated in order to get drink orders, waiting for additional guests to arrive so the food remains fresh, etc. For your package, you spent $17 per person with tax and gratuity, which is not all that much considering you receive 4 assorted tea sandwiches, 3 desserts, scone, hot or iced tea, fruit for each person and 2 hours in the tearoom. Your words can make or break a business. If you truly had a disappointing experience, I would have expected you to address this with us at the time, not wait over 2 years. I question why you would revisit our page and do this now, except if you are a competitor to our business.