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Simply Country Gifts & Southern Belles TeaRoom

2214 Thonotosassa Rd | Plant City, FL
813-754-5683 | Email | Website | Hours
****A Reminder! From Memorial Day through part of September.....Our store hours are based on our Tea Reservations!!! This is the summer season when we are closed certain days throughout summer! We will update our hours on our phone voicemail weekly so please leave your name, date and number in your party when wanting to reserve a tea time and we will call you and confirm! Always confirm before arriving!!! Please remember to always call our number as we only use our Facebook and Teamap site for informational purposes and cannot reserve a Tea Time online!!! Thank you for your understanding as we try to provide tea reservations requests during the summer but there are a few days that we are closed during vacation and business trips! Have a great Summer!!!!!!

Simply Country's 'Southern Belles Tearoom' is tucked away in our lovely English Tudor and situated under large Southern oaks only 1/2 mile southeast from I-4 @ exit 19. With ease of travel and plenty of parking, Southern Belles is the first and finest Tea Room In Plant City!

We offer both a Queen and Princess Afternoon Tea, that arrives elegantly presented on a three tier tray and includes our specialty, freshly baked scones and homemade Devonshire cream. Your choice of hot or ice tea services are all made with fresh, loose leaf teas, in more than 50 varieties imported from around the world. None of our Teas would be complete without our delicious, hand made, delicate finger sandwiches, specialty desserts, fresh fruit preserves and homemade lemon curd and of course, all freshly prepared in our licensed kitchen!

You will find our Extensive Full Service Gift Store, which includes collectibles, tea accessories, home decor items, Bridal, Inspiration
al Books and of course, Fine Tea by the ounce!
We would like to extend to you an invitation for tea and to browse our gift shop. Please join us for Afternoon Tea normally served Thursday-Saturday.... seatings at 11, 1 and 3 pm. Groups of 8 or more can reserve tea times on Tuesday-Saturday.

Reservations can be made for Birthday Parties, Bridal and Baby Showers or Just Because! Custom, Bridal Charm Cakes can be reserved for your beautiful Bridal Teas!

We do our very best to accomodate allergies and special requests...BUT.....when guests have severe allergies to common ingredients such as nuts....please be patient as we will do what we can but it does involve extra time for safety concerns and is prepared as the guest arrives so it can be carefully prepared separately! WE cannot be responsible for any reactions as so many items have ingredients that some highly allergic people cannot eat. We cannot prepare food for small children with allergies due to the risk involved. Our goal is to always treat our guests with care but during busy times as the Holidays...special requests can delay your serving time! Also, your reservation time is an estimate of when we can seat you and not always exact during the busy seasons....especially Saturdays, and due to the nature of the business of the season! We always try to do our best, but reservations later in the day can run behind sometimes if previous guests are late before your seating! We hope you have a very Blessed New Year in 2014!



Many Blessings....Rick, Susan and Staff

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Reviews

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We have all just had to post and brag on our experience at our Birthday Party Tea for our Mother at this tearoom! It was so sweet and fabulous and she was so surprised. My mother had never had a surprise Birthday Party and we appreciated all that was done to make it perfect. The food was so good! Scones, tea sandwiches and deserts were delicious. The china teacup and saucers that were party favors were perfect. I could go on and on. The owners were so nice and we felt we were special guests at their English home! The experience for my 80 yr old Mom. Thank you so much for all the little touches and wonderful service.

- Ms. Connie and guests Sep 12th '14

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We had the most amazing surprise for my Mother and everyone simply loved everything. From the service, friendliness, delicious food and excellent tea to the beautiful setting and décor! I can't think you enough for all your help and sweet patience. I recommend your tearoom and store to everyone. They loved the strawberry china teacups at their place settings too. Couldn't have been better. If you need a tearoom for a group or shower you cannot do better!


- Candy Sep 12th '14

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Excellent tearoom! We loved every minute of our afternoon tea! Everyone was so excited and appreciative of all the staff did to make our shower PERFECT! The food was delicious and scones were wonderful. All the little touches made everything special. We appreciate the directions and time spent on planning the tea and it was easy to get to from Interstate. Memories we will never forget.

- Donna and Bride Cortney group Aug 18th '14

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Our red hat group had a fabulous time. Enjoyed sweet southern hospitality, service, delicious food and the best tea and scones! Can't wait to come back soon.

- Sandy and Girls Aug 4th '14

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Nice Tea Room with everything you could want in Afternoon tea. Elegant setting in an English cottage with a southern, nice hospitality atmosphere. Have many items on sale in their Christmas and gift section. Heard they will have a huge sale of many items. Glad we found them. One of a kind.

- Joyce Jul 18th '14

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Fabulous Tearoom! The Tea is perfect and the food delicious and scones are great! The Tea Room reminds us of a castle in England! So peaceful and staff and owners friendly. Picked up some great treasures on sale too as they are in the middle of their summer clearance sale! Sometimes hard to reach but they go out of their way to have tea times during their summer hours! Just a reminder to call first to confirm your reservation! Thanks Southern Belles for a perfect afternoon for all of us!

- Debbie L Jul 11th '14

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My sweet family had a nice time at your tearoom sharing Afternoon Tea! The scones were so good and the sandwiches the best I have ever had at any tearoom. The deserts was just delicious...wow all of it was fantastic, memorable, peaceful, beautiful and the Tea was brewed perfectly. I loved the cherry green tea and the Peach Apricot ice tea they all loved. Thanks so much and looking forward to returning soon.


- Helena Jun 21st '14

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Wonderful, beautiful, delicious, perfect service I could go on and on! This tearoom really strives to make everyone feel special and the food is delicious and the tea so good. We had the best tea party and the girls can't quit talking about how they felt like princesses. Thank you Southern Belles.


- Regina Tew Jun 2nd '14

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Perfect setting with perfect food! Our tea party which was a shower too was over the top. Service top notch and the tea room is so cute. Looks like what you would expect an English Tea room to look like! These people here are the nicest and sweetest we have met and made everyone feel welcome even though they were packed. We had a short wait because the previous group was late starting but what would anyone expect the day before Mother's Day. We shopped and it was worth the wait.

- Catherine group May 24th '14

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What a wonderful experience having Afternoon Tea today with our friends and Moms! It was busy and Susan and her staff did everything they could to keep everything very special! I was amazed how many they had and served! We had to wait a few minutes but we were early! The food was yummy and the first course of soup and strawberry salad was wonderful. The scones were so good too. Our young daughter loved everything. I love the special touch today with the soup and pastry on top. We had a great time and bought some beautiful gifts too. Can't wait to go back. Thanks Susan ,Rick and everyone!

- Jean Burleson May 11th '14

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What a beautiful place! The setting was just great and service perfect! The food was delicious and plentiful and the tea was brewed perfectly. The Blueberry and Strawberry scones melt in your mouth! I was able to arrive quickly after exiting off of I-4 at exit 19, as they are only about a couple blocks from interstate. The gps was all wrong but you have to look carefully after you pass by Sonny's, Applebees...they are on Thonotosassa but it sits down a bit and there are large oaks in front. Their sign is out front. If you go as far as Walgreen's on the opposite side you have gone too far! It is so quaint you will miss it! It was worth it and couldn't have asked for a more beautiful place and the Sale they have for Mother's Day was great too. Many treasures for Mom or anyone.

- Julie O. May 4th '14

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Our Birthday Tea Party was the absolute best party we could have hoped for! We enjoyed it so much and the food was top notch! From the Delicious Strawberry and Blueberry Scones to the fresh baked croissants and chicken salad sandwiches to the delicious perfect strawberry shortcake and other sandwiches and deserts! It was so delicious and the tea was so good and fresh brewed just like we love it. Wanted to thank everyone for the excellent service and warmth bestowed on my guests for the party. I could not ask for anything better. And I brought home so many beautiful items that were on sale too. Thanks Southern Belles! Oh, the soup was out of this world with the puffed pastry! I could go on and on!

- Donna and guests Apr 28th '14

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Had the most wonderful Tea with our friends and daughter along with other family! It was so special and the scones were out of this world with devonshire cream and lemon curd. Susan, Rick and their staff go out of their way to make everything special and the tea is also perfection. Enjoyed learning how to make the most perfect pot of loose leaf tea and we learned so much on the history of tea too! Can't wait to go back and bring my Mother and family for Mother's day week too. Thanks to all of you for a job well done.

- Frances M Apr 23rd '14

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All we can say is Excellent, excellent and great. They are the nicest and service is great! Full of southern charm and by the way did we mention the best food we have had at any tearoom ever! Wow the blueberry and strawberry scones were out of this world. Thanks so much for making my Sister's Birthday wonderful!

- Martha Apr 22nd '14

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This is the most beautiful and delicious food in any tea room I have been too! Excellent service with the most caring attitude ever! They were very, very busy when several groups were there but all of them were making sure we had full cups and so warm as their name implies! Southern Belles is the epitome of southern charm!

- Lisa L Mar 12th '14

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Maybe it was an off day but our group found the food merely average and the quality of service left much to be desired. We did enjoy the strawberry tea though.

- Sarah Mar 3rd '14

Tearoom Response
Wow not sure what group you were with but
I was constantly refilling tea and waiting on all of
The groups so that teacups and glasses were full!
Everyone was pleased and no one complained. If there
Is a problem someone should have brought it
To our attention but all of the food seemed to have
Been eaten and all of our other guest seemed very
Happy with service and food! On another note...
I explained that due to the chaos of the strawberry
Festival we are not usually open during that time but
We have went out of our way to accommodate everyone
That has wanted teatime during this extremely busy
Time. Of course, sometimes no matter what ....everyone
Cannot be pleased every time! If there is something
Wrong it is better to let us know then! Have a great
Day!
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What a lovely tearoom with beautiful pink roses adoring the walls and tables and china cabinets with interesting figurines. It was my pleasure to have tea time with a huge pot of delicious strawberry tea. The sandwiches were so good: chicken salad with grapes, fresh cucumber, and cheese with a delicious jelly. The scones were the best I have ever eaten. A buttermilk one with a strawberry sauce and another with good cream and perfect lemon curd. YUM! The chocolate and banana muffin were moist and delicious. And after all that, there was strawberry shortcake with delicious cream. Through out my tea time, Susan was continually gracious as she visited me at my table many times. What a lovely lady with southern charm. I enjoyed her hospitality, a true gracious southern lady! I was in the area on vacation and wanted lunch in a tearoom, so glad that I went to Southern Belles, a wonderful lunch with great tasting tea. It will be a pleasure to return next year!

- Marilyn Cook Mar 1st '14

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An excellent Tea Room! Beautiful setting and easy to find! Excellent food with the best scones around. Strawberry tea was wonderful and was brewed perfectly. Can't wait to return.

- Barbara J. Feb 21st '14

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Came in on a whim today with my husband and had a wonderful time! Food was out of this world and tea brewed to perfection. The scones were really the best we have ever had and both the strawberry and buttermilk was heavenly with lemon curd and the Devonshire cream. Couldn't really do anything to improve on any of it! We are bringing friends next time when we are traveling through. Their strawberry tea is delicious! The setting and convenient location was great too. Easy to get too. Don't go by gps..it is just off of the interstate. Gps had us going through downtown and up the back way!

- Johnny and Jeannie Feb 17th '14

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We have all wanted to write and express how perfect my shower was! I cannot express how much we have appreciation for all the time you took to make it fabulous! From the moment we entered your beautiful store and tearoom to the food and service, I cannot tell you how much we enjoyed it! The food is just plain delicious and served so beautifully. Scones excellent and your strawberry tea is excellent. Thanks again Southern Belles for everything!

- Sasha B. Feb 11th '14

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How can we start with expressing the excellent food, tea and service? The owners and staff go the extra mile to serve the best Afternoon Tea we have ever been too! The Strawberry Iced and Hot tea is perfection. After trying it at the Festival we all came in for high tea and we were not disappointed. So much more elegant and perfect in their tearoom! Our group was blown away by the friendliness and knowledge of how to brew tea and the strawberry scones. Forget the shortcake....come and eat their scone cake! Made with real cream and it is delicious. Can't wait to come to the baby shower on March 5th!

- Tiffaney T. Jan 30th '14

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We all came in for a wonderful Bridal Tea and it was so good I can't begin to really express how much the owners did to go out of their way to please everyone! She even demonstrated the proper way to make a pot of loose leaf tea and all the health benefits! We loved it and bought tea and it is so good and so much more reasonable in price than a lot of these tea places. Their blends are delicious and of course the afternoon tea food was just delicious. Service was with southern charm and friendliness. We can't wait to bring our friends back again and shop some more. We are excited to see them again and go to their tea seminar! Thanks so much Rick and Susan and all of your staff!

- Elizabeth Jan 28th '14

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Charming, charming, charming! What a delightful experience we had at this tearoom. Excellent service, fabulous food and oh the scones are perfection and now with Strawberries in!The Loose leaf hot tea was served perfectly and at the correct temperature. I love their Strawberry Tea which I first bought at the Strawberry Festival. I can't wait to go back and enjoy their Festival Strawberry Tea again! Everything was perfect, thank you ladies and Rick gets the award for the best chef!

- JUlie Maxwell Jan 15th '14

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Absolutely the best Tea Room ever! We came recently and everything was
perfect. The owner demonstrated how to brew a perfect pot of tea and it was so interesting and informative. Can't wait until we get a large group together and have her seminar on the health benefits of tea with an afternoon tea! Scones are delicious as well as everything we had. We had a wonderful time.

- Rebecca Jan 13th '14

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We had such a beautiful and delicious Afternoon Tea at your lovely Tea Room! The food was so delicious and beautifully presented! And such a warm and sweet hospitality is present in everything they do! Their gift shop has so many unique and one of a kind gifts! We will be starting a village for our family and can't wait to come after Christmas when I have my Christmas money to add to it! You have so many wonderful inspirational books too! Great gifts. Thanks so much for bringing the spirit of Christmas back! It is missing in so many places this year! Merry Christmas!

- Jean and friends1 Dec 23rd '13

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Grandma and I had such a great time together here...we really are thankful for the memories that we were able to create!! The owner's were so nice and attentive throughout our entire visit! The atmosphere was so inviting and cozy! The food and tea were GREAT especially the scones! What an experience for grandma and grand-daughter! :)

- Heather Dec 1st '13

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Had the best time with my Mom and all during a delicious afternoon tea! Excellent food and tea was one of the best hot teas I have tasted! It was amazing and a beautiful, quaint setting with fabulous service. Thanks so much!

- Cheryl Nov 18th '13

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Best Tea Room for miles around! Excellent Service, the best food and really the best scones I have had anywhere! They are delicious whether you have Devonshire cream, jam, lemon curd or just plain! The tea was brewed and was perfect! It was a Holiday Tea and lived up to the name. Everyone is so pleased we had the shower there and for a fact this tea room always keeps its word. If you reserve a tea time it will be there. If you ever have a problem just call back again. Sometimes voicemails get crossed up. Susan and Rick are the epitome of Southern grace and charm! We are planning our next tea time soon.

- Angel and group Nov 10th '13

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I made a reservation and was told they would contact me for a deposit. I realized that they never made contact. I have tried to contact them and have had no response. I was looking forward to this Tea Room and I’m very disappointed. I have now made reservation and had them confirmed for Angel Tea Room in Dade City.

- Elaine Oct 31st '13

Tearoom Response
Elaine. I am sorry there was a misunderstanding regarding your reservation! When we spoke initially I stated we require a deposit closer to the date based on a reservation of 6 or more. I also said I had you reserved on the date and time you requested. I am not sure why you didn't receive my message as I always make a note when I leave a message? The. when I called again you said that only 4 were to come! I would never take a Customers reservations off of the book unless it was cancelled! I did recheck the numbers I was given for callback and so sorry as we did plan on 10 in your party coming and was calling you for firm count when you left your message that only 4 were coming Nd you had not heard back from us. Hopefully you can come another time! Also, since you didn't have the opportunity to have tea at place.... The ratings are for when you do! We will try to make it all 5 stars then!
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Excellent tearoom! Perfect food and scones are beyond excellent! Really all the food is plentiful and delicious! Our tea was presented in a very professional way and the owner who is also a nurse who taught us the proper way to brew loose leaf and told us all the health benefits of loose leaf tea! Loved the peach apricot although we tried many types. Would love to go back soon with my friends and family! Looking forward to Christmas Tea! There name....Southern Belles...really describes how warm they are and wonderful service!

- Jackie Queen Oct 30th '13

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Last month we came to a group tea and everything was just perfect! They made us feel special in everything they did. The food was surperb and tea brewed to perfection. We had such a good time and appreciate all you did to make it special.

- Debbie M. Oct 9th '13

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Delightful Tea and wonderful Bridal Tea! We all loved it and will be coming again. The tea was delicious, sandwiches perfect and deserts divine! But the scones were perfection. Beautifully decorated too!

- Sheila Franklin Oct 2nd '13

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Love this tearoom above all of the ones I have visited! Wonderful food, best scones and the tearoom is so much like a real cottage! Missing my regular visit this month but know you have less hours in July and August! Planning my next visit to a place that is truly southern charm!

- Tea Gals from Sarasota Jul 25th '13

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Can we rate this above Excellent. This is by far the best tearoom around. They are very personable and definitely 'southern' charm. The food is perfectly prepared and the scones are over the top delicious. We have been to many tearooms and none even come close in the food and tea. The tearoom is so quaint and you just feel at home but very beautiful and professional. I will return many times. They have earned my loyalty.

- Donna Jun 4th '13

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Excellent and appreciated all you did to make our Mother's and Daughters Teas extra special. You are the best and all of us know it. We have tried others but you have the best food, service, sweet southern charm and beautiful place. Many thanks to all of you.

- Lori May 16th '13

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This was in my top 5 of delicious dishes and the scones were the best I had ever had. I had the Afternoon Tea here and was amazed at how great everything was...would love to come back again and again!


- Delia May 14th '13

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Linens and lace with special hospitality and amazing scones. See pictures and more on my blog at http://herbalblessing.blogspot.com/2013/04/april-tea-times.html

- Joyce Apr 13th '13

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Southern Belles is all a tea room is supposed to be and more. We enjoyed our girls day out and the food was outstanding. Susan took the time to see to every detail and to teach us about how to make loose leaf tea correctly and it was surperb! Thanks for all you do for us in Tampa and everyone!

- Tanya Apr 9th '13

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Absolutely hands down the best tea anywhere! We love their Tearooom and had their own Strawberry Iced and hot Strawberry Tea. Perfection and now enjoying the tea at home. Their loose leaf tea is 30 percent less than a lot of places and wonderful.

- Sandy L Mar 16th '13

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Absolutely hands down the best tea anywhere! We love their Tearooom and had their own Strawberry Iced and hot Strawberry Tea. Perfection and now enjoying the tea at home. Their loose leaf tea is 30 percent less than a lot of places and wonderful.

- Sandy L Mar 16th '13

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Absolutely hands down the best tea anywhere! We love their Tearooom and had their own Strawberry Iced and hot Strawberry Tea. Perfection and now enjoying the tea at home. Their loose leaf tea is 30 percent less than a lot of places and wonderful.

- Sandy L Mar 16th '13

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Excellent Food! Beautiful setting and love the gift shop. Found many treasures after Christmas all on sale! The atmosphere is southern charm at its finest and service impeccable. Thanks for making our day one to remember and we all are looking forward to coming back soon.

- Jill J. Jan 24th '13

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This is one of the best all around Tea Rooms and Gift Stores that we have been too. And we go to a lot of them. Their Gift store is huge and has a treasure trove of just one of a kind gifts, Christmas, Christian and inspirational books,things to decorate your home with not to mention tea and tea accessories galore. Their Strawberry beats anyone's out there. The iced version is delicious although I love the hot tea and they have so many varieties. The staff is very knowledgeable and will go out of their way to make all things perfect. Susan even did a wonderful demonstration on how to brew a perfect pot of loose leaf tea. I can't wait to bring my group of ladies at church here and the scones and really everything was the best food we have ever had at a tearoom. Thanks for your attention to detail!

- Ginger, Teresa and girls Jan 22nd '13

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Excellent, excellent scones. Not just repeating what other have written but theirs are really the best. None compare and the strawberry scones are over the top. Now onto the tea room. I recently enjoyed an afternoon tea with friends and al enjoyed every bite and drink of their wonderful teas. Many teas were tried but I still love the house Brides Blend and Strawberry sweet tea for the iced tea! Enchanted tearoom and so unique in its quaint setting and sweet southern charm at its finest.

- Betty Anna and guests Jan 8th '13

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I have gone to probably every tea room in the Hillsborough County area, and also to some in Polk & Pinellas Counties, too. My daughters in law and I go annually for BD tea, and Christmas tea, and other times as we can. This is our favorite tea room, even though we visit others for a variety once in awhile. The owners are so nice and friendly, and will try their very best to please us, and we just love it here. And, the scones are the best of any!!! My daughter in law and I just went again today, and they never rushed us as we were the last folks there this afternoon, even though I'm sure they wanted to get home; but they let us stay and visit for 3 hrs. Would highly recommend this tea room.

- Carolyn Dec 29th '12

Tearoom Response
Thanks Carolyn and to all our great customers who have supported us! We appreciate all of the reviews and kind remarks. Sorry haven't been able to respond to all of our reviews the last few days as we were so busy! Wishing all of you a very Blessed New Years!
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Merry Christmas Rick, Susan and all your staff and your sweet Mom. We all wanted to tell you how much we enjoyed our Afternoon Tea with our group of girls. The scones we took home that we ordered too were perfect for our friends who came over. You really have the best scones ever and I have been to a lot of tea rooms and sampled many scones. You should franchise your scones! Nothing compares anywhere. The holiday tea we took home too is so delicious on a cold morning. Thanks so much and we hope you have a good Christmas with your family.

- Zoe and family Dec 23rd '12

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Finest tearoom around. The owners are warm and the service is impeccable. We had to wait a few minutes about a week ago because they were very busy but that is the price you pay when you go to the best. I could have browsed for an hour in the gift store anyway and found some treasures for my daughter! Rick and Susan, don't worry about it if someone has to wait sometime, although we have never waited long anytime we have been. Sometimes the most loving time of the year as Christmas brings out the rudest people and that is a shame! Having your delicious tea and visiting is one of the perks of coming to a peaceful and beautiful place as yours. There is absolutely no where else who has the quality of food that you have, variety of teas offered and I do mean that. Susan will brew any kind of tea that we ask for and offer more kinds! But the scones are the best! No one comes close. Merry Christmas and can't wait to come and shop the sales again.

- Sarah J. Dec 18th '12

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Just a wonderful, elegant tearoom with exceptional service, warm southern hospitality and caring concern in all they do! Of course it was busy this past week but where is it not busy thi time of year. Shoppers including us were able to get the most beautiful Ballerina figurines in the cutest keepsake boxes and some Christmas piecs for several on my gift list and the boxes are a gift too! The prices were surperb. Made me feel better to come in there and see the peaceful atmosphere and sweet attitudes and did I say it was the best Afternoon Tea we ever had and we have been to all of them. Scones don't even compare to anyone elses. Thank you Rick and Susan and your sweet mother Betty too.

- Jeannie T. Dec 16th '12

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Merry Christmas Rick and Susan! We always have the most wonderful Tea Experience and you have always made our Bridal Teas, birthday teas, daughters teas and our church group teas perfect! We just wanted to write and thank you so much for this past tea time and can't describe how delicious and elegantly presented. Our Hot tea was delicious as always. The nutcracker suite and Christmas Spice tea was great as well as the brides blend, our favorite.

- Sheryl and Chrissy Dec 15th '12

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Wow! I overheard this woman today(previous post christina) and she was just plain rude and most everything we overheard was not true. This store and tearoom is delightful and just plain outstanding! Rick and Susan work so hard and provide the best overall tea and service in the Tampa Bay area and we had been shopping and saw that she did have to wait for the tables to be reset due to previous guests leaving late before we got there! This woman is definately over the top as we saw Susan working very hard to try to get her daughters food perfect while providing for many others. And for the record, we have had Afternoon Tea many times and they are very gracious to brew different teas many times for many customers. I say to this rude person I heard personally.'go somewhere else and leave t... (more)

- Clara J. Dec 15th '12

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DO NOT GO TO THIS TEA ROOM. I have visted MANY Tea Room's in the Tampa/Plant City Area and this is by far the WORST tea room ever. This visit was for my daughters birthday and the owner showed an extreme lack of good customer service. Our reservation was for 2pm, we weren't seated until 2:17, tea was not presented at the table until 2:42, and the owner came out about 15 times to ask me about the special menu that I had requested for my daughter which we had previously discussed twice in detail before our visit. It seemed like they were not prepared for us at all! As for the tea we were offered a choice of only two teas, we never got our chance to eat anything because the owner felt the need to argue with me after I expressed my frustration about her asking the same questions over and over ... (more)

- Christina Dec 15th '12

Tearoom Response
I am responding to this untrue review because it is so HIGHLY exaggerated that is is sadly laughable! Just for instance, stating 'I came out to her table 15 times!!!' I wish I had time to do that all day long! I always try to respond in kindness but this is so over the top, that in fairness to all that come to our tearoom or read reviews prior too that it should be addressed! First of all, there was much time spent on the phone and in our kitchen and tearoom lovingly preparing her tea party for her sweet daughter, based on her extreme worry regarding her child's nut allergy. I take this very seriously, as it is very important if a child has a true allergy that we take extreme caution in the prep, which is always done just prior to serving it! That does not show an 'extreme lack of good customer service: but an excellent and caring concern for good customer service! She noted that the only thing she requested was that no nuts be in her childs food. Untrue! we went over all things available for a childs tea and she was specific on what deserts, sandwiches and scones she would prefer after discussing this with her. We went over the cost of the adult and children teas and what was included in each. She also said something in this review that we had stated we had 'spent a lot of money trying to prepare our food and she still got it wrong'? I only mentioned that after she complained about the cost of the Afternoon Tea prices before she even was served her food? I had graciously not charged her for a group tea of 6 or more and also usually require a deposit for a group tea which I had not collected! She reviewed our tearoom with one star each on variety, artistry, service and food! Funny thing is she didn't observe the food at all! How do you review something you have never seen or tasted? I immediately informed her kindly that when she came in that we had a delay as to the lateness of previous parties. I also inform guests that the last 2 Saturdays before Christmas are always very busy and if you have the last reservations of the day you may be delayed but always welcome to browse in our extensive gift store! I was resetting her table and preparing it for a Birthday Tea...I had her lovely Rhinestone Tiara awaiting with a Candle Cake for her daughter to blow out but I am sorry she was seated late as it is not under our control during this very busy season! We try and take equal time with all our customers so they have a great experience! I also informed her prior on the phone that we do not usually have children under 4 or 5 but she assured me that they were well behaved during Teas and we try to always make exceptions when possible and they were lovely young girls! She misunderstood my husband as he is friendly, chit-chats with the customers but she totally twisted what he said! Customers nearby heard the conversation and had stated later to us that she was very rude! He was just talking to her and also HE was not prepping her food...I was! So there was no chance of mixing any nuts around hers....again much time and consideration to them! The really icing on the cake was that she was served both hot and iced tea which they drank and after I spoke to her she said all was ok. As we were bringing two beautifully prepared trays with her special food....they had snuck out our back door without paying for her hot and iced tea services! That is illegal, but when I opened the back door as she was getting into her car and asked her was anything else wrong she yelled at me and totally blew everything out of proportion! I really feel she didn't want to pay for her drinks and she appeared agitated soon after she arrived! She also said she was a 'tea connoisseur' and yelled at me and said 'I will place a bad review on all of your sites' pointing her finger at me'! Very much over the top to say the least! I think that was what really disturbed us as until you work in a true Tearoom and all of its wonderful benefits and hard work making everything perfect.....you cannot really judge someone! My other customers were all responding in disbelief at her impatience and rudeness! We appreciate our wonderful customers very much and regret she did not find things completely perfect! The time delay was unfortunate but common during the Holidays but in the honesty and integrity of Tea Map we felt that it should be addressed truthfully! At our tearoom we serve quality, delicious and nutritious food for children not goldfish and gummi bears! Many Blessings and hope you find perfection in all you do!
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Wanted to write to say how wonderful the Birthday Party recently was just perfect for our daughter! We appreciated all the time that was taken for our 7 yr old and her cousins and sisers. The birthday rhinestone crown was so beautiful and she thought she was a Princess! She loved the food. Her Strawberry tea was delicious and all of the adults loved the Christmas holiday spice tea. She cannot quit talking about how she loved the Santa Strawberry deserts. Thanks so much for the Birthday gift for her and the lovely candle cake. She has not been able to quit talking about her 'tea party'! All of us girls loved the food too and the quiche! Your food is the best and so reasonable considering the attention to detail and the 2 scones provided were the best we have ever had. I wouldn't mind driving from Tampa always now to experience the best. You were busy too! Didn't mind waiting as we loved shopping for christmas. Merry Christmas!

- Jane and the birthday girl Sara Dec 15th '12

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This is the best kept secret in the Tampa Bay area! We had the best time today having Tea! The food was just delicious, holiday hot tea was perfect and shopping sales and one of a kind gifts I bought were perfect. Bringing more to come to tea with me again. Love them.

- Margie G, Dec 6th '12

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THIS TEA ROOM IS BEAUTIFUL AND THE FOOD IS BETTER THAN MANY TEA SHOPS I HAVE BEEN TO. I WOULD RECCOMMEND THIS TEA ROOM.

- CHERI N Nov 23rd '12

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I have been to this tea room several times and I am pleased everytime I go. The food is by far the best I have ever had at a tea room, and I have been to pretty much everyone in central Florida.

- Hollie Nov 3rd '12

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I love this place! We found it one year while my grandmother was in town. She wanted to take us all out for tea and so we tried this wonderful place. The owner, Susan, is very warm and friendly and does a fantastic job at serving. The tables are beautifully decorated with lovely teacups and saucers and other miscellaneous decorations. The food is wonderful! My favorite dessert would have to be the scones with the Devonshire cream that comes in a separate dish. They serve finger sandwiches that are perfect for pairing with tea, along with delectable desserts and more. They have many teas to choose from (my favorites are strawberry and blueberry) and she knows how to make it just right, whether hot or cold! You might also be able to find hats around the room to wear while you drink ... (more)

- Erin Kelly Oct 29th '12

Tearoom Response
Erin,
Thanks for your wonderful review of our tearoom! We appreciate your taking the time to do it and that you enjoyed coming to Tea at our Southern Belles Tea Room! We are planning a huge sale in our 'Christmas House' section of our store and we are selling most everything at a great sale as we need the room for more Tea area! Again, thanks so much and have a blessed day! Rick and Susan
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Awesome food, service is very warm and atmosphere is relaxing. Best tea room ever will continue coming back. The owners Susan and Rick are just delightful.

- Hollie Topash Oct 8th '12

Tearoom Response
Hollie and Guests! Thanks so much for your kind comments about our Tea Room. We consider our customers as friends and enjoy seeing you when you return to have Tea with us! We appreciate you very much as we do all of our wonderful customers! Many Blessings......
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Awesome food, service is very warm and atmosphere is relaxing. Best tea room ever, will continue coming back. The owners Susan and Rick are just delightful.

- Hollie Topash Oct 8th '12

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Excellent Tea Room, tea, food and really everything. Service was surperb, with warm southern hospitality. Everything was fresh and delicious and loved your Strawberry Ice Tea too. Can't wait to come back.

- Debbie L. Oct 7th '12

Tearoom Response
Dear Debbie and Guests,

We are so glad you enjoyed your Tea Time with us and appreciate the time you took to write about it! We are looking forward to seeing you soon! Many Blessings....
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Just wanted to express our gratitude for a beautiful and elegant Tea Room and all you did to make our Tea Group Party the best it could be. This is a beautiful setting and the best food we have had. Your tea selection was good and every kind we tried was delicious but I think our favorite is still the bridal blend. Thanks again and looking forward to more in the fall.

- Shannon S. Sep 23rd '12

Tearoom Response
Dear Shannon and Friends,
We appreciate the kind remarks about your Tea Time Experience with us in September! Many guests return and order Bridal Blend as it is a delicious black tea blend with a unique flavor! So glad you enjoyed everything and looking forward to see you soon! Many Blessings!


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