Whimsical Teas Tea Room

Dear Aangelina,

Your comments are appreciated and I would like to respond to some of your concerns. Our bread is obtained from a bakery so that it does not have preservatives in it such as the bread you buy at the market. That it was hard may be that it rested on your tea table a time while you and your friends visited. Our Lady Whimsy tea is served with a cup of soup or salad, tea sandwiches and fruit garnish. Normally we add the dressing to the salad, however, at your request we did not dress any of your salads, instead serving the dressng in a separate server for you to add as you liked. We enjoyed serving you and your friends for the birthday tea and were delighted that you had a good time and felt comfortable to relax with us for 2 1/2 hours. We would like to invite you and your friends back for our Enchanting Tea on us. Tea should be a memorable experience and we would like to create a pleasant memory for you.

Carol Klink
Tea Hostess

Dear Crystal,

Unfortunately I do not recall when you and your friend visited unless it was some time back. Never the less thank you for your comments. Please allow me to address them. Not knowing what yourordered it is hard to understand that it would take 15 minutes to serve you tea unless you ordered from one of our tea menu selections in which we serve the tea first and scones and trimmings second. I can certainly understand your appreciation of your favorite place for tea which is a Bistro and Patisserie well known for their desserts. They call them selves a restaurant that serves afternoon tea. Very few tea rooms make their own dessert not compare apples to oranges. Our bathroom, which we share with another business, is wheelchair accessible and clean. I do agree with you that tea should be a luxurious experience and am sorry that is not what you experienced. We have taken your comments to heart and would like to invite you and your friend back for tea on us.

Carol Klink
Tea Hostess

Dear Joyce & family,

I am so sorry you tea experience did not meet your expectations. Your granddaughters were so well behaved and delightful! Tea late in the afternoon after a train ride can be a little tiring and may zap a 2 yr old and 5 yr olds appetite. Especially after 1st drinking chocolate milk, lemonade and eating a scone with trimmings. That you found our bread to be hard may be because it is bakery bread, made with no preservatives opposed to store bought bread that will last for weeks. On the credit card issue, every business that accepts credit cards keeps a copy of the credit card receipt that has the account number and expiration date on it for their records. Running your card later has not been a problem for our numerous credit card paying customers and I'm sorry you were uncomfortable. We just recently brought a piano into the tea room but plan to use it for special events. In lieu of not providing live music we have from the beginning and will continue to play background music on the CD player. My error on not offerifng you a tea for tasting. I understand your feeling so harshly regarding your experience, however, we would like to invite you back to have tea on us. We do care about our customers and want to provide as special an experience as possible.

Dear Irene,

Thank you for your feedback! It is important to receive reviews form our guests as we are continually striving to provide a memorable event. We apologize that you did not have a positive experience at Whimsical Teas. Please allow us to address your concerns. Our tea is prepared from fresh loose leaves and steeped in a tea sac which is removed before serving. Scones our baked daily, however, we have been experiencing a problem with our new oven and have adjusted it. Tea sandwiches are also prepared fresh daily and we are not clear on what you mean by oddly pepared. Dessert is delivered daily by a local bakery and we will check more carefully for freshness. We endeavor to serve refreshing teas and a savoury menu, therefore, we would like to invite yourself and a guest back for an Enchanting Tea on us. Again, thank you for taking the time to write and we hope to serve you again. Sincerely, Carol A. Klink, Tea Hostess

Dear Beth,

Your feedback is greatly appreciated, however we apologize that your experience was not up to par. We do have a new oven which we have adjusted to correct for the problems with our scones. Our goal is to provide our guests with pleasent memories, therefore, we would like to invite you and your guests back for our Enchanting Tea on us. Again, thank you for writing and we look forward to serving you again in the future.

Sincerely, Carol A. Klink, Tea Hostess