gillian
User's reviews
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Rose Tree Cottage
I would have loved to try afternoon tea at Rose Tree Cottage, especially because I'd read it was one of the top 7 afternoon teas in Los Angeles. I called on Sunday, February 16th, to make a reservation for a party of 11 on Sunday, March 16th. I spoke to a woman and I was told that a group of that size would be considered a 'party' and that I would have to speak to Mary and that she wouldn't be in until Wednesday. I was mystified why someone would be able to make reservations for 2 people, but not for 11, but I thanked her and hung up. I called back today and spoke to a man who told me that reservations are made a month in advance and I said I called Sunday, which was a month in advance, and was told to call back today. He told me that I would need to speak to Mary, but that she would not be in until Monday as her father is ill. I am very sorry to hear this and hope everything goes well for her, but her staff are not very helpful in her absence. Then, he asked, 'Has anyone in your party been to the Rose Tree Cottage?' Innocently, I said, 'No.' He said, 'Oh, we require that at least one member of the party have tea here beforehand to make sure they like it.' My jaw dropped and I said, 'Really? Well, that would have been very helpful information to have when I first called on Sunday.' Oh, how I wish the Regent Beverly Wilshire would start doing afternoon tea again. The upshot is that I will probably never try afternoon tea at the Rose Tree Cottage because they are incompentent and unwelcoming.