While there is a variety of teas available, there is no artistry to the service. More like drop it at your table and do it yourself. The service is not what one could call overly-friendly. The location and interior are cute, but not really all that impressive - outdoor furniture dargged inside and topped with glass. Also, they seem to be crowding too many people in too little space. My biggest complaint is the food! For the prices charged by this tea room, I expect MORE - more food and BETTER quality. I am sorry, but most of what they serve tasted like thawed bulk-store fare. Serve that if you must, but consider lowering your prices. If this place is number one, I can't imagine how bad numbers 2-10 must be!