This tea room is rated #1 for it's quaint English/Victorian atmosphere, their welcoming and friendly personalities, their delicious variety of tea foods, their extensive variety of tea flavors and the best shopping experience for tea lovers ! ! This tea room is where friends and family gather to make memories with the est tasting tea foods we have ever enjoyed - much better than the Empress Hotel in Canada. They are not trying to compete with hotels and/or places more formal and snooty at all. It's the complete opposite and exactly what most tea lovers are looking for - evidently - since they are rated as such on this site. If you are looking for a snooty formal atmosphere where you fit in and look down on the rest of us average ladies, Belladonna's Tea Room is certainly not the place for you.