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Vesta L. DeRiso   

User's reviews

  • The Historic Holly Hotel

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    Having dined at the hotel and enjoyed it, my husband and I paid for a 2-yr. membership to the Historic Holly Hotel. It entitles you to 2 'free' meals and a 20% discount. Imagine our shock, surprise and dismay when they 'lost' our membership and refused to give us our dinners. We had paid $118 for the privelege!!! The hotel is quaint - but quaintness does not make up for a dishonest owner. I cannot recommend this dining establishment to anyone. To add insult to injury, the water they served for the tea was cold.

    Tearoom response:

    No one “refused” anything. We went to extraordinary lengths to locate a membership this customer said was “paid” for eight months ago. We pulled records, checked for errors and even called employees at home to try to locate her membership. We offered the club discount and told her that we would process a complimentary membership the next day when the office opened. This comment is a spiteful and malicious lie.