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User's reviews

  • The Vineyard Cafe and Gift Shop


    The sandwiches we had were truly excellent. The service was not. I couldn't tell you if the tea I ordered was any good because it was not actually served. The girl just dropped off the french press and cup. No attempt was made to serve the tea or explain the french press. Our server asked only once during our meal if everything was okay and that was in passing while cleaning another table. I will not go back nor will I recommend it to anyone I know.

    Tearoom response:

    I am glad you enjoyed your meal but very unhappy that your service was lacking. We have trained our servers to explain the French Press. You may have been served by a helper on a busy Saturday so we apologize that you were not satisfied. Please be assured that we will take care of this problem and appreciate that you brought it to our attention. We welcome you back for a better dining experience.