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McCharles House

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335 S C St, Tustin, CA 92780, USA 714-731-4063 Website Owner?

Sun closed Mon closed Tue 11:00am – 3:00pm Wed 11:00am – 3:00pm Thu 11:00am – 3:00pm Fri 11:00am – 3:00pm Sat 11:00am – 3:00pm

Recent reviews

    • Joyful

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      Went there today for a baby shower. It's quaint, and nicely decorated but very cold inside. Not much room for more than 25-30 people. Food was not that good and portions were big enough to feed a bird. Not worth the money that's for sure. The owners made sure we were all out by 2pm and barricaded the doors with chairs so that we had to exit outside. I wouldn't return unless they serve better food.

    • Audrey

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      The owners are so sweet and it's a great place to have tea and feel at home!

    • C.P.

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      They DO NOT serve tea any more.

    • Terri Forest 2/2009

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      For many years, I, my local friends and family, and my out of town guests have enjoyed not only visiting the McCharles Tea House, but have created special life long memories there. Sadly, I was under the impression that The McCharles House was no longer serving tea, and had closed their doors to anything but a planned venue. However, this is not the case. I have discovered that the vision of The McCharles House is to not only serve tea and wonderful delectables, but to truly embrace relationships and strenghthen friendships. Check out their website for their many 'Get Togethers' hosted throughout the year. My dear friend and I had the pleasure of joining the beautifully decorated McCharles House holiday 'Get Together'. We had an amazing evening of conversation,laughter, enjoying delicious food, and meeting new friends, as well as visiting with Audrey and Vivian. I look forward to many more 'Get Togethers' and especially look forward to creating many more years of memories. Thank you Audrey and Vivian!!

    • Hafsa

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      Their latest attitude of take it or go somewhere else has been very disappointing. I recommend The Tea House on Los Rios for those looking for alternatives. Hali

      Tearoom response:

      Dear Loyal Guest,<BR> <BR> We appreciate you taking a moment to write to TeaMap, your thoughts are very important to us. Thank you for being a long-time fan of the McCharles House. When you are in the area please come and stroll the gardens and tour our home to see all the exciting additions to the McCharles House. Or if you have a January 2007 issue of “Romantic Homes” magazine (we are on the front cover) you may visit us there also. <BR> <BR> Life’s Simple Pleasures,<BR> <BR> Vivian and Audrey <BR>

    • Claudette

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      I am not surprised there is controversy about this formerly wonderful tea house. When it opened and for a number of years afterward, it provided a delightful tea experience in an elegant setting. But the McCharles House gained notoriety through reviews like Elmer Dills'. Audrey's attitude changed, and she became way too haughty. This really affected the overall atmosphere. Then the original chef who really made the dining experience special left, and the wonderful menu and delicious food that had made it famous disappeared. It was disappointing to lose this once charming tea house, and it is no small wonder that the owners are attempting to convert it into another money-making venture.

    • Maureen Roudine

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      The place was one of my favorites, but it is clearly CLOSED! Regardless of what Audrey or Viviane say, if they no longer serve tea, and no longer serve food, and have no idea when in the future they ever will serve food again, then it's CLOSED! And it's a shame, as I gave my sister's bridal shower there, and had Mother's Day there with my mom and grandma, and have gone there regularly for my annual Best Friends Christmas Tea, and have gone there many, many other times for tea as well... Audrey & Vivian are amazing and talented and kind and I have missed being there all of 2007, and now, in 2008, I see no hope of returning for Tea or any food of any kind... Perhaps to visit it as a cultural center due to its historic Victorian architecture, but the point of being there is for tea... So, it IS indeed, CLOSED, if tea and food are what you're looking for... They no longer offer any of that, and aren't saying when they ever will again in the future... And, I, for one, am SO SAD about that! The McCharles House was #1 in my book for a lovely, restful, fabulous afternoon tea experience at its best!

    • Patricia

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      McCharles House is CLOSED. The owners are turning it into a 'life center.'

      Tearoom response:

      February 26, 2008<BR> Dear Patricia,<BR> Thank you!! By replying to your TeaMap message you have given us an opportunity to let our friends and past and future guests know that The McCharles House is OPEN! This year, our 23rd anniversary, promises to be an even more exciting year . . . a year where we will hold dear that which is close to our hearts. <BR> As we welcome a gusty pre-spring season it seems like just yesterday that the church bells across the way tolled in the New Year. We still reflect on the year that has ended. It was a profound year, a year of renewed awareness and acceptance that the greatness of life is made up of simple, ordinary moments. With all the exciting additions here at The McCharles House, we are still in the process of doing more. As always, good things take time. Because of that, The McCharles House Restaurant will not be serving our seasonal menu at this time nor do we have a specific opening date for the restaurant. You can be assured that Executive Chefs, Audrey and Vivian, will be returning with their seasonal restaurant - a little different and more special than before! <BR> Our dream of building The McCharles House - A Center For Living is now complete . . . a Center for Cultural Events, Corporate Retreats, Conferences & Meetings, Film & Photo or Wedding Ceremonies. The changes we've made will keep The McCharles House a special place for us and future generations to enjoy. If you should have any questions or would like to make an appointment to view the venues, please contact Vivian at 714.731.4063 and leave a voice mail. We thank you for considering our truly unique venues for your upcoming event.<BR> Watch for a special feature about Vivian and Audrey in the Spring April/May 2008 issue of Cottages & Bungalows magazine.<BR> 'Everybody needs beauty as well as bread, places to play and pray in, where nature may heal and cheer and give strength to body and soul alike.' - John Muir<BR> Life's simple pleasures, 
Audrey and Vivian Heredia<BR> <BR>

    • Victoria

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      McCharles House is a great place for a special lunch with a friend, but you must keep in mind it is not really a tea house. It's a house that happens to serve tea.

    • Lynne

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      I too am amazed at some of the remarks posted. Especially the unkind one from Dorit! McCharles House has always provided a wonderful tea experience. From the gracious service of the owners to the incredible ever changing menu. The food is excellent! I have been enjoying tea with them for many years. Some have complained about the cost, but it is well worth it and a special treat to yourself. You may not have a choice of tea, but whatever they serve is always delicious. Thank you Vivian and Audrey for all the enjoyable times at your establishment and keep up the good work! Lynne 01/19/08

    • Rachelle

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      The service as well as the cuising and presentation of the food was both impressive and creative.The food iteself, coupled with the price and the fact that you can not choose your own tea, is very dissapointing.

    • Monique Turner

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      Honestly, I am shocked at the reviews posted for the McCharles House. I have frolicked the tea houses myself and while the McCharles house is not as economical as some, it certainly surpasses all that I've ventured not only in design and creativitly, but especially in quality. The food is incredible, homemade and herbs are freshly picked from the garden outside (which by the way is incredible). It is a gem, nestled in a unexpected location but nonetheless special and quaint. The new design they have added to the Home is incredible, and the High Tea experiance there is like no other I have ever had, absolutely remarkable. By far this is the best High Tea I have ever experianced, and I very much recommend it!

    • Charlotte

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      St. Nicholas Tea is the best. We have treated so many of our friends and out of town relatives. It is a wonderful experience!

    • Diane

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      I've had tea here many times and always found it to be delightful. But I will no longer be coming because of the inability to choose from the menu (I remember your wonderful salad lunches!) and the very high prices. It is still one of the most charming teahouses, but I'd love to see it return to the old menu and give us more for our money.

    • Dorit

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      Who do these people think they're kidding???? The service was great, but that's the only positive thing I can say about my most recent (and last) trip to this tea house. Not having a choice of tea was the first of many surprises and disapointments. This used to be my favorite tea house. They used to have a great menu with a great selection of tea. They used to be reasonably priced. Not any more. Save your money and go somewhere else. For $44, I don't want to see a pink hardboiled egg on my plate, or a boring piece of plain white cake with whipped cream and one strawberry on top. I can get that anywhere. The food was horrible and the owners should be ashamed of themselves for charging so much money.

    • Cathryn O'Meara

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      Lack of choice of tea and food that was mimimal at best. Carrot soup and not one item on the plate that I could rave about.

    • Millie

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      What a wonderful afternoon we spent here! The food was delicious, the atmosphere was charming and the service was wonderful. By far one of the best tea houses I have been to.

    • Karen

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      I Love the McCharles house! I have been to tea in soooo many places and still compare them all to your house. The food is always good and the service great. And the decor is wonderful. Many tea rooms seem tacky but not the McCrarles House, there is so much for the eye to see.Theri gardens are lovely, too.Nothing comes close to their Christmas tea. I have children, but I prefer them not having a children's menu. If I am going for a nice relaxing tea I do not want a bunch of kids running around. I take my kids to a place geared more to the little ones. Yes, it is a bit pricie, but most tea houses are.I believe it is worth the visit!

      Tearoom response:

      Dear Karen,<BR> <BR> Here it is the second of February and I am just reading your delightful words about the McCharles House. Time has just passed so quickly. As you probably know we served our Saint Nicholas Tea through the month of January and are now serving Saint Valentine’s High Tea. After such a busy season your thoughts come to us very much appreciated and brings a smile to our hearts. Thank You!<BR> <BR> <BR> Life’s Simple Pleasures,<BR> <BR> Vivian and Audrey <BR>

    • Ryan Wagner

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      This is the best and most hospitable restuarant i have ever been. you heavy critisizers need to get over your selves and relax. Audrey and Vivian are trying very hard. Vivian works every day to please all you customers. although i have to agree it was better the old way, sorry Vivian and Audrey, these two women try their very hardest and give it there all. I know for a fact that i am the most accurate critic as i know them the best. I love you grandma and aunt zinkies :)

    • julie

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      That special time of year is fast approaching where my friends and I gather together for tea at The McCharles House. We have been avid customers for more than 15 years. If only things never changed. We use to love being served the different courses in stages, and we loved picking our favorite dessert, FRESH from the cake stands. Now all our food comes on one plate, even our dessert. Although I know change is inevitable, WE WANT IT BACK THE OLD WAY!!!! PLEASE!

    • teachingtea.com

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      This is a pleasant tea house, though somewhat over-rated in my opinion. The tables are very close together. There is no tea selection. You are just brought the tea of the day. The journey to the rest room takes you outside and around to the back of the house. I wonder what that's like in cold, rainy weather? All that aside, I still would not return because of the price of $38 per person plus tax and tip. My bill was $91 for two teas. Ouch!

    • S. Sumida

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      Nice place, good tea, scones and cream but so busy that service was very slow. Definitely worth a visit for those who frequent tea houses.

    • Meredith

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      Dearest Audrey and Vivian Heredia, I am so sorry to here such arrogant and ignorant remarks from a couple of unpleasent guests. Unfortunately there are some people that expect to be 'worshiped' instead of served. You remain so sweet with your response to their remarks and it shows how real you are in wanting the very best for all of your guests. Ally needs to get out more often and watch a lot less tv, she sounds a bit creepy herself. Toni, I'm sure you will not be missed.

      Tearoom response:

      Dear Meredith,<BR> <BR> Thank you for your special 'homecoming gift'. We have just returned from our annual retreat, camping in the High Sierras. We take this time for reflection and inspiration so that we may continue to provide a haven for our guests. It is good to be back 'home' at the McCharles House. <BR> <BR> Life's Simple Pleasures,<BR> Audrey and Vivian

    • Briana B.

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      I am shocked at the other reviews. I have gone to the McCharles house since I was a little girl and no other tea house has ever compared. The attention to detail, the food and the service are always exceptional.

      Tearoom response:

      Dear Briana,<BR> <BR> May The McCharles House always be a respite and haven for you! We are celebrating our 21st birthday. Guests like you are a gift to us.<BR> <BR> All the Pleasures of Tea,<BR> Audrey and Vivian Heredia

    • Ally

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      We have been to the McCharles House twice and both visits were disturbing. Even though the food was very tasty, overall it was not worth the price. Part of going to a teahouse is the overall experience. It was actually sort of creepy. Too phony, felt sort of like a horror movie. Stepford wives meets Lizzy Bordon.

      Tearoom response:

      Dear Ally,<BR> <BR> Thank you for visiting with us at The McCharles House. I agree that teatime should be an overall experience. Many memories have been made sipping tea with friends and loved ones. I wish that you had a more pleasant time with us.<BR> <BR> All the Pleasures of Tea,<BR> Vivian Heredia<BR> <BR>

    • Toni

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      I've been here 3 times. I will NEVER go back. The service gets worse every time. The food portions are small and the price is way too expensive. It's very crowded, and we were very rushed. Not relaxing at all. Furthermore, I have 2 daughters, 6 & 11. There were no child's menus and we were not allowed to split a plate, so I had to pay for a full price adult plate for my kids. The staff was not at all friendly to my children either... almost treated them as if they were a nuisance. And my children are very well behaved. NEVER WILL I GO BACK. I agree with another reviewer... this place is existing on reputation alone. Perhaps if more people speak up, this place will clean up their act.

      Tearoom response:

      Dear Toni,<BR> <BR> Thank you for taking the time to review The McCharles House. We know how important communication is and only wish that you had addressed your concerns to one of us on the day of your visit. What our guests have to share with us has always and will continue to be very important to us. Our continued success of our award winning restaurant, after 21 years, is due in part to being open to suggestions.<BR> <BR> Should you have a change of heart and wish to visit us again, please speak to one of us personally when you call to make you reservations. It will be our pleasure to make your visit memorable.<BR> <BR> All the Pleasures of Tea,<BR> Audrey and Vivian Heredia

    • Phyllis

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      As a long time resident of the Tustin area, I was disappointed to see how much the McCharles House had changed after a recent visit, of not offering good service or good food anymore . The service and selection of food used to be the best, at a price that most people could afford to visit often, but not anymore. It's as if their heart is really not in it now, and they really don't care. Now what we need is for someone else to open a wonderful tea room in Tustin at a moderate price with good food...They would be booked all the time!

    • Barbara

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      My best friend brought me to McCharles House for a birthday treat. As always, I was impressed by the service and the quality of the food. I did find not having a choice of teas to be rather disappointing, especially given that the tea of the month had chocolate in it - not something that would appeal to every palate. The price is definitely exorbitant, even given the wonderful service and fine food. While I love the overall experience of taking tea at McCharles, it will be awhile before I indulge in a 40 tea again!

    • Katelyn

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      Recently hosted a bridal shower at this tea house. Atmosphere, look of tea room, food, and tea were all wonderful. A little pricy at $40 per person, but definitely look foward to going again. Such a different, girly, fun experience.

    • Anna

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      I chose McCharles House for my Sister Day after reading all the reviews. None of us had been there before. It was a risk, but well worth it. The food was fabulous. Even my picky older sister loved it. The price was a little more than expected at $39, but after tasting the food all of us would pay this amount again. I wish there were a few more traditional tea sandwiches, but the additional dishes were worth the substitution. Also, we were only served one kind of tea; I didn't ask if there were options. Keep in mind that the menu is seasonal, so you will not necessarily get the same experience. If you don't appreciate good food and don't want to try something new, don't bother going. If you are an adventurous person who loves the Food Network, definitely try McCharles out.

    • Elaine

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      My friend and I live out of town and had heard of McCharles house and made reservations for lunch. I thought the food was most tasty. I have been to numerous tea rooms and food wise it was very very good. It was also very expensive. I would go back again. I thought the service was very attentive as well.