EJF
User's reviews
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Uniquely Yours Tea Room THE BUTLER HOUSE
I recently had a bridal shower, the owner had forgot about the reservation, we had to wait 1/2hr for the tea, I was originally told that 2 different teas would be offered at each table, it did not happen we did not get to choose, and I was not told to bother with games because the choosing and serving of tea would take up time, it did not. We sat at a table of 6 and only had one plate of tea sandwich's which was not enough for as many ppl were at our table, the other tables had 2 or 4 ppl. We asked for more but was ignored by the waitress. We only had one pot of tea at our table which with 6 ppl we should of had 2. During the shower ppl can up to the room and was looking around the shop due to antiques in the upstairs, there should of been a sign private party, there was even a few girls came up to look at it for a future bridal shower, it was in very poor taste. For the money I paid it was not worth it at all. This is why I scored lacking in everything. I would not recommend this for a shower or gathering at all.
Tearoom response:
EJF,
I am very sorry your bridal shower did not turn out the way you hoped. But we did not forget about your shower. According to my records your reservations were not confirmed with your down payment AS REQUIRED. There was only a call requesting information on the availability of that date. Calling and asking questions do not confirm a date or reservation. All showers and special evens are confirmed with a down payment. We did not receive your down payment or your specific requirements for your shower which would have been obtained at that time. Therefore we thought you were no longer interested in booking your shower with us. We did however make every effort to accommodate you even though we were booked for that day. My waitress is a very detailed person and I remember her bringing take out boxes for your group. You were asked several times if you wanted more tea and everyone seemed satisfied. Since you did not have reservations the rooms are still open to the public.
These are the types of things that happen when confirmation is not made to reserve your special day. Thank you for your response even though negative we can all learn from this.
Thank you for your response,
Harriet