I took my mother here for her birthday because she and I both love the experience of High Tea. When we arrived, the place was pretty small. There were other people standing there, which made it difficult to find a place to stand and wait. Unfortunaely, we shouldn't have had to wait since I made a reservation, which I would definitely recommend you do if you want to avoid waiting for a long time. We weren't seated right away; the server claimed they needed to clear off the table. It took about ten minutes and we were finally seated. It took about ten minutes for someone to come over and place our settings down. Then it took another five minutes for our waiter to bring us menus. Then, it took about fifteen minutes for our server to come back and take our order. We waited about twenty-five minutes for our food. The finger sandwiches were very disappointing, especially the egg salad. VERY BLAND. The scones were the absolute best. The strawberries and Chado cream were great. The desserts were OK (nothing to run home and tell your friends about). The tea was OK. When we had completed our meal, no one came to give us our check. I finally had to get up and ask them for it. VERY BAD. We asked for water from the waiter and never got it -- had to finally ask the busboy for water. The ambience was OK, food was eh, and the service was terrible. It was a Sunday at 12:30pm that we attended.