Its your typical teahouse and the service was fine. I had no problems like the other responses i've read here. Yes they do have college kids working there, ehh.. what did you expect? 50yr old Tea experts? lol Typical bubble tea. I was descriptive in how sweet i want it so i would suggest you do the same. Great selection of deserts/gelato/bubbletea/snacks. The gelato is awesome, best gelato i've had anywhere and the atmosphere is great. Great place to take you girlfriend after dinner or lunch. And they have hot girls at the counter scooping up gelato.