We stopped in on a cold, wet afternoon for a spot of tea to reinvigorate us during a recent shopping trip downtown. Surly doesn't even begin to describe the staff...unhelpful, unhappy...these might come close, despite the fact that it was dead there with 4 staff standing around pouting. We decided not to stay, but still needed a cup of tea to go, we ordered some tea. After they finally figured out how to make our selections, we were on our way, and happy to report that the tea was drinkable. Not fab, just drinkable. Starbucks down the street would've done the trick, I imagine, but we wanted to support a tea room. Sorry, not recommended.