The tearoom itself is beautiful, I found the service to be a little cool, sort of stand-offish friendly. There were people of color in our group, we're not sure if this had anything to do with it or not; wondering though. Otherwise, I give it a decor and food a grade A.
We are sorry that you felt our service was stand-offish. We would never purposely offend any of our guests. We try to be as unobtrusive as possible when our guests are having tea so that they can enjoy their time with each other.