I have visited charlottes tea room on several ocassions various times of the year. Each time has been an acceptional experience. The wait staff is highly accomodating. I have brought a variety of friends, family,and colleagues who have had diferent expectations,tastes and appetites. ALL were please and SATISFIED. when you go out you wish an experience of delight, peace, and a moment away rom the every day hustle and bustle. Even while seated in a fully booked Charlotte's I could still hear my companion's conversations over good food with good service. I would not compare to another tea house. That would just remove it's individuality and uniqueness. If your looking for 'a chain' where everything is the same and service an essemblly line then No Charlotte's would not be for you.