The staff is extremely helpful and pleasant. They suggest teas when you're not sure what you want and gladly let you sample. I used to go here during my lunchbreaks and read a book. I suggest the iced teas. Their menu of teas is very extensive and their scones are great!
I absolutely love this place. Anyone will love it. I took my staff there, my girlfriends, my boyfriend, my mother and grandmother, my guy friends, anyone and everyone! The atmosphere is dark yet cozy. The mismatching couches and tables are brilliantly placed. They have every combination of teas you can imagine. I recommend the pretzels, too..you have to go at least once!!