I've taken my family and friends here. It has very nice Englishy country atmosphere, but not so frilly that the guys feel like running. The service has always been friendly. I personally like the non-tea time items and the savory tea items. The Alexander tea is my favorite. The choclate dessert items have an additional 'taste' that I can't quite identify and don't like, so I just don't order them. Lots of other things, especially their tea sandwiches or spinach salad.