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Souvia Tea Phoenix

 (50 reviews)

15414 N 7th St #8, Phoenix, AZ 85022, USA 602-938-1216 Website Owner?

Sun closed Mon 09:00am – 7:00pm Tue 09:00am – 7:00pm Wed 09:00am – 7:00pm Thu 09:00am – 7:00pm Fri 09:00am – 7:00pm Sat 09:00am – 5:00pm
Souvia is a contemporary tea store carrying over 130 loose leaf teas, tisanes, and herbals. We have many organic teas and Fair Trade selections. We offer all of our teas packaged to take home, prepared by the pot to enjoy in the store or to take away. Souvia Tea also offers classes and tea tasting to expand your knowledge and understanding of the world of tea

Recent reviews

    • Allison

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      This store has the best tea offered in the valley. Many varieties are from China or Taiwan directly. Some of the teas are flavored by a special person they work with in Germany. You will not be dissapointed in the variety, value, and service offered at this tea shop. I drive to this North valley gem all the way from Tempe to get tea when the mood strikes me. :)

    • Rachel R

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      I love Souvia Tea and everyone who works there. I have introduced friends to you, taken classes and enjoyed relaxation there often. I don't always find the hours open work for my schedule. Love you!

    • David V

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      Having become a customer of yours a short time ago and being in your store numerous times, I wanted to take the time to recognize one of your employees, Rachel. I came into your store on a Monday and she was extremely knowledgeable, helpful and personable. About a week and a half later, I dropped by and was pleased to find her working. Once again she exceeded my expectations on customer service and she even remembered my name! In this day and age when customer service seems to have gone by the way side, it is refreshing to meet such and outstanding individual. Aside from your store having an excellent selection and very reasonable prices, Rachel's attitude, personality and customer service skills have created a “customer for life”!

    • LUPE

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      I LOVE THIS PLACE AND I AM GLAD THEY ARE NOW OPEN EARLIER IN THE MORNING FOR AN EXCELLENT CUP OF TEA

    • Jolene Christine

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      Sorry but I am not a paid reviewer or a friend or the owner him/herself . So, here's the truth: starbucks has better tea. Plus this place is very dusty.

      Tearoom response:

      Thank you for bringing this to our attention. You must have had a very disappointing experience. Our policy is to remake a customers tea on the spot if they are not completely happy with it. <BR> <BR> Our stores are cleaned throughout each day and if there is anything that needs attention please do bring it to our attention.<BR> <BR> I hope you will give us the opportunity to serve you again and if you are not 100% delighted to immediately bring it to our attention in the store so that we can correct.

    • Brian Ettling

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      I visited there on Saturday, March 14th while I was passing through Phoenix during a cross country trip. I was meeting up with a good friend who lives in Phoenix who was familiar with Souvia. The staff was so friendly and helpful as my friend and I were trying to decide among the various teas. It was a very comfortable place and very postive atmosphere to meet up with my friend and have an incredible conversation with her while enjoying very delicious tea. Visiting Souvia was definately one of the highlights of my cross country trip.

    • Mario L

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      Souvia is best if you have questions about tea. The staff there are great and are very willing to answer questions. We always learn something new

    • Howard

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      Great staff, extreme knowledge, friendly, selection, what else could you want. A must visit for any tea drinker.

    • Katie

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      At FireDrum Internet Marketing we love having Souvia Tea in our office. It's great to also offer it to our clients! Souvia is our #1 Pick!

    • Debbie R

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      would like to let you know that I have been traveling across the US for work over the last several months and along the way I have gone to other tea stores. None of them compare to yours! I enjoy the friendly and knowledgeable staff and the stimulating conversation. At many tea stores you place your order, give your name and they pass you your drink. No communication and certainly no transfer of knowledge (even when I ask questions regarding the tea). Thank you so much for the quality service and product!

    • Roger

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      Souvia is an amazing place. I generally go there to do homework. I sip on some great tea and have one of their green tea chocalate bars. I highly recommend this place.

    • Teri C

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      This past Christmas I purchased several teapots to give as gifts (including one for my sweet mother-in-law to give to me!). I had come in to Souvia to look for a tea-mug-with-infuser and some tea to give to my sister as a 'personal size' tea gift. When I saw the little red I-pot with infuser, I fell in love with it, all prior mug ideas fell to the wayside, and I bought it on the spot (for my sister, of course, but there's more...). The next day, after coveting the gift I had just purchased for my sister, I decided to return to Souvia for my own! Being that I have a houseful of tea drinkers, I purchased the larger pot. I was then hit with idea that this little pot would also be the perfect gift for a tea-loving friend of mine, so of course I picked out one for her as well (a sweet little blue pot) and some tea to go with. I do have one complaint, however, and that is that the colors were ALL great -- which put me in turmoil over which to choose!! : ) Long story short, my sister, my friend, and I LOVE our teapots. Doesn't get any simpler or cuter than these! A mutual friend even asked me where I got that 'great little teapot' for my tea-loving friend. She wanted one for herself (I should've known and gotten her one for Christmas as well!). Oh, and I bought each of us a loose leaf tea-spoon. Perfect measure each time. Sturdy and, well, CUTE! (Okay, cute is important to me!) Last but not least, I have to praise the ladies at Souvia who helped me each time. They couldn't be nicer, and their knowledge made my choices clear. Thank you, ladies!

    • Brandon G

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      I just wanted to thank you for the great package you sent me and my grandfather it really means a lot. In these hard economic times it is truly a treat to see a business take care of its customers the way you do. Your family and business has brought a special light to myself and family. The best parts of my week are spent in your tea shop and I have gained a lot of great memories there. Thank you for your hard work and for being so great.

    • Cory

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      Wonderful atmosphere and knowledgeable, friendly staff.

    • Charlotte James

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      Me and my husband have been going to Souvia sense it opened, and even made our wedding favors from their tea. The staff is wonderful and so friendly you always feel like you are home. It's not 'just a tea room' it is an experience that will always put you in a wonderful mood. If you really want more then their wonderful tea try one of their pastries, always great :D A must go to tea store for any one!!!!!!!!!!!!!

    • Susan Landry

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      Claudia is an asset to your beautiful tea room; one can tell she knows her stuff and is exited about sharing it with her customers. Good employees are like gold; give this gal a star!

    • Roger

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      Souvia is wonderful! I used to go to Starbucks and would find myself really distracted. I found Souvia through my friends and I have been going there ever since. I particularly like a nice fruit tea and some of the green tea chocolate. A perfect combination!

    • Becky McAneny

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      Souvia has a sophisticated atmosphere that is completely welcoming to the tea novice. The employees are well educated, friendly, and extremely helpful with choosing a tea for your mood or personality. With so many loose teas and samples available, visitors can always find a tea to their liking. The scones, muffins, and cakes from local bakers are delicious and perfect with your tea and a good book. Also, Souvia offers a nice variety of wares to make your perfect cup of tea at home or on the road. From pu-erh, green, white, and black teas to flavored and herbal choices, I have ALWAYS been served an excellent experience at Souvia. Kerstin: Thank you for making your dream a dream in Arizona!

    • Angela K. Soper-Andrews, MSC Intern

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      Souvia is a little slice of heaven in the desert. Our family use to own a tea shop in Kansas. Since then I have yet to find the high quality teas in large varieties that is until I accidently found Souvia (on my way to a doctors appointment). Boy, am I glad that I had to go to the doctor :-) I live about 38 miles away from Souvia, but I make my way over whenever I can just to get some of that wonderful tea. Thank you for servicing Phoenix. I appreciate you.

    • Jenny D.

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      I come here quite frequently with several different friends at different times--we all love it! The atmosphere is informal; you can come sit and read, or converse with a friend over your drinks, just as you would at any Starbucks. The difference is that the range of selection, customer service, and atmosphere are all much better than S-bucks, and especially suited to tea connoisseurs. The atmosphere is laid back and unhurried, with soft music playing in the background. What else? The customer service standards are very high. The staff are extremely friendly and helpful, giving the place quite a 'neighborhood' feel. The place is a joy, quite frankly. Not to mention a tea for every tastebud, and exact brewing, down to a science for the best cuppa!

    • Schwartz

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      Nice people .... Huge selection Good location ..... Very helpful ...... They have a lovely gunpowder tea, a true green tea joy ....

    • Lillian S

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      I visited your store on Tuesday 3/4 at 6:15 p.m. Although it was almost closing time, your staff person helped me choose some teas, gave me advice about brewing and was very gracious. I appreciated them taking the time for me and I will be back!

    • Vicki Price

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      I was very pleased to find a local tea shop. I loved the personal attention I was given and the atmosphere. I went in with a list of teas and the gentlement just started filling my order plus letting me smell each one. My brother had gone with me and he was so impressed that he is wanting to get some teas. I left with a good feeling and I will be back.

    • Rick P

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      went to your phoenix store(7th st) for the first time last friday after recieving your teas as a christmas gift.your two girls running your store were very professional and polite. i will definately keep coming back.customer service is where i shop. and your customer sevice is excellent. thank you and thank them

    • Missy

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      I'm very happy with the overall experience. Fast and Friendly service. I would reccommend this business to friends and family. Fair and honest pricing! I'll be a life long customer!

    • Jay Turk

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      I was a tea virgin, now I really enjoy a nice tasty cup of hot tea. Bret is very passionate about his tea and I appreciate that. Thank you Bret

    • Chriss Carr

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      This has to be one of the finest tea stores in the entire southwest. The staff is friendly and eager to share their knowledge. The selection is beyond compare. Just a great experience.

    • Marian

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      We are so happy to have found SOUVIA! Teas are excellent and staff is friendly but extremely knowledgeable. A lovely place to have some quiet time.

    • Sally C

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      I am so happy that my daughter found out about this place. I am finally enjoying the best tea experience I have ever had. I learn so much when I come in to the store. I come prepared with my questions and lists of teas I want to try. Thank you so very much for opening this wonderful store.

    • Jayson

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      I don't think there's a tea out there that Souvia doesn't have!! The Staff is amazing everyone there is extremely knowledgeable and supportive. The Atmosphere is extremely relaxing and inviting. Weather your new to tea or a connaisseur , there isn't a better place for you to be!!!

    • Sally C.

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      I am so happy that my daughter found out about this place. I am finally enjoying the best tea experience I have ever had. I learn so much when I come in to the store. I come prepared with my questions and lists of teas I want to try. Thank you so very much for opening this wonderful store.

    • Lyn Wingert

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      I recently visited the Scottsdale and Phoenix Souvia shops and had a delightful and delicious experience at both. I also attended a Tea 101 class. I met fun people and loved the chance to taste so many different teas. Proprietor Bret Wingert is a great teacher. The class presented very interesting information that was delivered with verve and humor. The Monthly tea letter is an excellent resource. I love this month's edition.

    • Cherita

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      The owners are great and have done a great job of creating a tea experience without all the floral wall paper and lacy things! Ugh! This is nice a contemp! Loved the tea - awesome!

    • Edris Klucher

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      As a first time customer I went into Souvia not knowing much about loose teas. Claudia was extremely helpful and was very kind and patient. I found the prices of teas and tea products very reasonable and the variety was impressive.

    • Laura Mussio

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      I went into the phoenix shop and was greeted cheerfully. Woman with a german accent was very interesting and had alot of knowlebgeable on loose teas.

    • Kathy K.

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      Souvia is the best place in town for all of your tea needs. I love the selection and the teawares. I look forward to my weekly visit. I will continue to purchase all of my teas here and look forward to taking their classes.

    • Tony P.

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      Souvia is a great place to discover and relax. I have found many teas there I never knew existed. Thier Yixing pots selection is outstanding and they have special ordered pots for me as well. On top of that, Souvia is a great supporter of the community and has visited my elementary school class twice to talk about tea and small business. The kids loved it and I appreciate their support. Check them out!

    • Linda F.

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      My friend Michael introduced this place to me- awesome place; better than Starbucks- nice queit atomosphere to sit, relax, drink my tea, and study my French. I hope to try every flavor of tea. Linda F.

    • Brian B

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      Today, my best friend and I chose to try this tea house, and I was absolutely blown away. The ambiance and style of this place was great! I will definitely be choosing this place again for any and all tea needs I have. The staff was also extremely helpful and courteous, without making me feel like I knew nothing about tea. I can't wait to go back again! :)

    • Amanda

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      I love this tea shop!! I have always had to order all of my fine loose leaf on line but now I can just pop in for what I need. I have taken a class as well and what a fun way to spend the day.

    • magven

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      Souvia is a very relaxing and a modern place serving ancient treasures! The tea selection and quality... like i have never found before in a store. Just like for a wine, the staff will guide you to what you will like to drink. And you might be surprised by the pleasure of a real tea! I love tea but not fond of the old England ambiance we usually find here in AZ. !Viva Souvia!

    • Starlyn Munzer

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      This really is a turning point for AZ culture: a teahouse for tea drinkers. At Souvia the care and preparation of fine tea is done the right way. The tea is stored properly(air tight/light tight containers), water is best for flavor, and there is passion in every detail of the Souvia adventure.

    • Leyla

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      Souvia is a great place. The owners are extremely knowledgeable with their tea selection. The class is fun and interactive. Thank you for an amazing time.

    • Karin 9/10/2006

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      Love your teas. They are so fresh. What a great variety! Love the Assam & the Rooibos. Especially the vanilla & coconut rooibos. Wow, is the coconut rooibus good with a splash of coconut rum on ice. Keep up with the tea tasting & tea classes.

    • Tricia Haley

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      I visited Souvia in early April, only a few months after their opening in January and found myself in a beautiful and comfortable atmosphere, surrounded by the kindest and most knowledgable tea afficianados who, rather than intimidate, are eager to serve and share their passion for wonderful tea...and wonderful tea it is! The variety and quality is something I've never experienced before and have thoroughly enjoyed. I've taken a class, learned how easy it is to make really good tea at home, made new friends with the sweet staff, and I now go as often as I can. The Wingerts have brought not only a new level of tea drinking, education, and enjoyment to Phoenix...but a whole new level to the exerience of taking tea.

    • Anette

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      Great place to relax and sip your cup of tea or learn about the different types of tea. Excellent service and quality of teas. Very knowledgable and friendly staff.

    • One cozy sipper!!

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      Very informative, knowlegeable, and friendly! They know their teas and if you don't they will guide you in the right direction to a world of wonderful teas.

    • MV

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      Anyone who loves fine teas will love this shop. Visit this place when you can, you will not be dissapointed!

    • Juliann

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      Excellent selections. Owner very informative and helpful. Also very encouraging about my new tea party business.

    • S, Bundy

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      This tea shop brings the Arizona tea experience to a new level. The staff is friendly and helpful with the large selections of teas and herbals. I bought a pot to enjoy there and some tea to take home. It is a unique spot in the Valley!