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SensibiliTeas

 (118 reviews)

The Shirt Factory, 71 Lawrence St, Glens Falls, NY 12801, USA 518-824-1290 Website Owner?

Sun closed Mon closed Tue 11:00am – 5:00pm Wed 11:00am – 5:00pm Thu 11:00am – 5:00pm Fri 11:00am – 5:00pm Sat 10:00am – 5:00pm
SensibiliTeas is a retail tea shop with over 500 teas. Within the collection are over 350 organic teas, many of which are fair-trade and/or biodynamic. Tea preparation tools of all kinds. Feel free to ask any question about tea at any time. We feel it to be our responsibility to ''fit you to a tea''. Loose leaf tea can be as easy as bag tea, and is certainly far better tasting. Stop in and see what it's like to 'Get loose and think outside the bag'.

Recent reviews

    • Peg

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      I've been buying loose-leaf tea and tea paraphernalia at Sensibiliteas since it opened, and I have never been disappointed with the tea or with the service. Donna is a font of information about all of her amazing varieties of tea, and her staff is extremely well-trained. They're willing to mix varieties if you request it (I'm particularly fond of mixing lime-ginger rooibus, lemon myrtle, and tulsi; wonderful hot or cold with a slice of lime). Its location in the eclectic Shirt Factory is a definite plus!

    • Diana

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      This shop has an amazing variety and the staff as well as the owner are knowledgable and helpful in all aspects of tea. I learn something every time I stop in, and I always leaving feeling happy and peaceful because of the wonderful atmosphere and calm, attentive customer service.

    • Debbie Dearest

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      I love stopping in to get a cup of tea and a friendly chat whenever coming into the Shirt Factory!

    • Kate Boyle

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      Started buying tea here early in 2009 and am lucky to have a shop like this close to home. From the huge selection of tea to the numerous supplies SensibiliTeas has everything you could ever want! Great gifts and I'm pretty sure they ship items too! My favorite: Lemon Myrtle!

    • Suzanne

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      I have been shopping at Sensibiliteas ever since it opened. I have always found everything I wanted. Donna and her staff bend over backwards to be polite, informative and friendly. My favorite is Lapsang Souchong

    • sara

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      This is a great tea shop. When I asked for something the owner didnt not have it in Stock. She picked up the phone and called another shop and asked if they had it. She gave her own business to another store, just to help me out. That says alot. Great store

    • Christine Delsignore

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      The best tea shop I have ever seen. I have not purchased any store brand tea since visiting this tea shop. The variety of teas offered is like no where else I have ever seen. The service always with a smile. The knowledge is each tea is exceptional. Tea shopping at this shop is an outing I always look forward to.

    • Irene Beckway

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      Love this place! Biggest tea collection I've ever seen in one place. Friendly and knowledgeable staff. They are located on the first floor of the Shirt Factory - an awesome place by itself full of unique little shops and artist studios. Definitely worth a visit.

    • ME-EC

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      I can't imagine anyone talking down about this great local shop and it's owner. She has always been more then welcoming to me and the friends and family I bring in. Very knowledgable and always remembers me by name and always recalls my favorite teas!

    • Andrea

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      The best tea shop I have ever been to, in all of my travels! I always try to track down tea in the places I live/visit but I still keep coming back to Sensibiliteas. While the store could definitely benefit from a better website, I have never had any trouble with online ordering, and love visiting in person as well. Always friendly and a huge selection, even the part time staff have amassed quite an extensive knowledge of tea to recommend or create a custom blend. Great prices as well. Love love love!!!!!

    • Margaret Sawyer

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      My family loves this tea store! Our kids and their friends have grown up on this tea. Locally owned and operated this store is a gem in our community. Now if there were only some lemon scones to go with that tea.......

    • Sara C.

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      I've been buying my tea from Donna from the day she opened Sensibiliteas. I love shopping there the quality and variety of teas she offers (though I have to admit, after all these years, I have settled in I'm my favorites: Earl Grey Bravo Lady Myrtle Grey Victorian Earl Grey Lilac Constant Compliment Vanilla Chai Rooibus I drink them hot and also make a half-gallon of iced tea from them nearly ever day, year round! Donna and her staff are a dream to shop with: friendly and knowledgeable! If you're in a hurry, call ahead and your order will be ready for you to pick up when you arrive!

    • Leah the tea junkie Leibacher

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      I love this tea shop!! The staff are friendly and knowledgable. They know exactly where their teas come from, what makes them special, and how to match my nebulous desire to try something new to the new, perfect cup of tea. They will do custom blends, or hook you up with one of hundreds of delicious & cleverly named brews. Lots of fun bits and bobs are also available in-store. They are slightly pricier than similar items on amazon, but the difference is far less than average shipping & my dollars stay in the community. They support several local charities with in-store tips and work really hard to give back to the community. A serious committment to the local community and the health & welfare of staff & customers set this local business apart from other shops you might use. One of the things that made me sadded about moving away from Glens Falls was leaving this gem, but not to fear: personalized service with zippy & reasonable shipping make Sensibiliteas accessible even though I'm 3 hours away. I have induced several friends far and wide to try Sensibiliteas & folks from PA to Chicago are now regular customers. Don't miss Earl Grey Bravo, Waves of Joy, Afternoons With Aunt Fay & Strawberry Fields.

    • Elaine Donovan

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      How lucky we are to have a tea shop,like this in Glens Falls. Donna is so knowledgeable and can help you with any questions you have. She is very friendly and welcoming.

    • Diana Bell

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      SensibiliTeas is without a doubt my favorite tea shop. The service is outstanding and I look forward to trying the new combinations Donna creates. She is always willing to custom blend a tea to meet my needs, too, which I appreciate. Her shop is always on my list for gift shopping, it's easy to put together a great gift with all of the tea accessories she carries.

    • Bridget

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      Excellent selection, excellent knowledge and to boot amazing prices (I would pay more for all that I get here)! The staff and owner and product is nothing less than top notch.

    • Val

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      Sensibiliteas is a very quaint tea shop tucked into an artists den! It's location is a renovated factory building housing many studios and even a sandwich shop. I have gone there for many years and have valued the owners intense knowledge about the vast variety of organic teas she sells. She has given me sage advice (pun intended!) on what teas work best for what health issues I my be dealing with. I have been able to improve my health and well being through her delicious teas. The staff is both kind and knowledgable. This isn't your average tea shop. It's a place to shop for your health or a unique gift for someone special!

    • Sally busteed

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      Sensibiliteas is a great tea shop. I have purchased tea there from the beginning. Both Donna and Kayla are super when it comes to selecting what you need. They have helped me with teas to improve my health. Always pleasant and welcoming.

    • Denise

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      I love this tea shop and am very grateful to have this locally. I have always found the people there friendly and willing to help. There is a large selection of loose leaf teas,I try something new every time I go. Sensibiliteas is a tea shop. They have green, oolong, white and black. Also has a quite a variety of flavored rooibos and herbal teas. Would definitely be worth a drive to go there and experience the shop as well a the Shirt Factory.

    • Katherine Schmiel

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      I have been purchasing loose leaf tea and tea related products for my family and as gifts for several years. I am always greeted by a smile and if I am unsure what I want , they know the right teas to fit my physical and mental needs. The teas always brew into delicious hot or iced tea and are enjoyed by all who taste them. The soups that are offered on Saturdays have been scrumptious as well! Wonderful job Kayla and Donna! Both in the shop and all you do to support the community.

    • Nancy

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      I have recommended Sensibiliteas to many people over the years. The loose tea selection is amazing, and the owner and staff have so much knowledge about the benefits of different types of teas. I went in with a sinus infection and walked out with a plan and relief. Great place.

    • Vicki

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      I've been shopping at Sensibiliteas (both in person and online) for almost 8 years. I've always been astounded by the huge selection of teas available. The staff are always knowledgeable and friendly in a quiet way. The prices are reasonable, unlike at some boutique tea shops I've visited elsewhere. The owner prefers to offer teas that haven't been artificially decaffeinated, and instead teaches her customers how to decaf their tea themselves. This is knowledge I still use almost every day. Although I live 40 minutes away from this shop, I prefer it to the one only 10 minutes away - for its selection and more personal service.

    • Kiana

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      I've visited many tearooms over the years.Finding out-of-the-way one is my passion.Sensibilitea is a terrible example.Please don't waste your time.Very hard to reach on the phone & when you do,you'll be met by an unfriendly owner whose tepid, I-could-care-less-about-you attitude spills over into the corners of her shop. Very unfriendly, unwelcoming, rude.I don't know why they would choose to keep her listed here, there is no tearoom to speak of, They sell loose teas.You'd be much better off buying your tea from an online store than taking all the time to find her,only to be met with no welcome at all.One of the worst this tealover's ever seen.

      Tearoom response:

      I'm so sorry you feel you had a bad experience, Kiana. I feel your experience is unique to you and therefore you must take some of the responsibility for your experience as well. The only bad experience I recall was with a cat hair-covered 'artist' trying to pass off cheap Chinese jewelry to me as 'expertly handcrafted'. I can't help but believe your review, Kiana, must be related, as it was placed here the same time as Diana's visit. Coincidence? I think not.<BR> Yes, I can be unwelcoming when pushed or lied to.<BR> <BR> I hope you find all your tea with someone who can satisfy all your needs. Thanks for sharing your thoughts and allowing me to share mine.<BR> <BR> Namaste--<BR> donnalynn

    • Marie Faucher

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      There were so many teas to choose from i was almost overwhelmed. In a good way though! I purchased a freshly made iced tea that was delicious. I would definitely stop here again!

    • Jeffrey Dallas Moore

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      Excellent teashop. Possibly the largest variety of tea in one shop in the country if not also the world. One on one service is beyond compare, never rushed, always informative and helpful, emphasis is on enjoyment of tea by the customer; not how much tea can be sold to the customer. This same service is also provided over the phone/internet so you don't have to be there in person to have a great experience.

    • Lauren

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      One of my family members was raving about this tea shop so I decided to visit it with her. I was amazed! I never knew there were so many kinds of tea! At first I was overwhelmed, with all that there is to choose from how would you know where to start? The owner was wonderful, kind, patient and extremely knowledgeable. This is a great place! I would recommend it to anyone!

    • Marcus Frazier

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      What an amazing tea shop! The staff knows everything there is to know about tea! I was shopping for a Mother's Day gift and they walked me through a series of questions and my answers led them to the perfect teas for my mother! I bought six kinds of tea (out of about 600!) and she already tried 4 and loved them! Thanks so much!

    • D. Alvarado

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      I've been to almost every tea shop in the Northeast and this is my favorite. I travel regularly, but always look forward to returning to the Glens Falls area to visit here. The customer service is outstanding and the variety of teas available is mind-blowing. The staff is so knowledgeable about tea there is no such thing as an unanswered question. My highest recommendations! Bravo!

    • Marshall R. O'Keeffe

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      Wonderful selection and knowledgeable staff make every visit to Sensibiliteas an adventure in flavour!

    • Natalia Woodworth

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      Entering Sensibiliteas is always a wonder. I usually know what I want; but Donnalynn never fails to introduce me to another tea, which opens another world for me. My fiancée Richard never drank tea until I had him try one of Sensibiliteas own blends. Now, he looks forward to what I may bring home from the Tea Lady (as he refers to Donnalynn).

    • Lorrie Irish

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      I have no complaints-its a great place to hang out and try some different teas

    • Diana Willett

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      FANTASTIC PLACE! If you are looking for the real thing you have found it! Even if you do not love tea you must go for the experience. I have been buying tea from Donnalynn for about two years now. I recently moved to Queens and only buy her teas when I come home to visit. She has the best service and knowledge of teas! Her variety is unmatched upstate. She can offer suggestions for homeopathic remedies to special blends for your palette. She is patient and offers high service unmatched these days. Her tea and accessories are purchased and sold with care and thought about the overall health and wellness of her customers. Even if you are a coffee lover, as am I, don't be surprised if you become addicted to SensibiliTeas as well!

    • Becky

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      Love Love Love this place. Donnalynn is always in good spirits and is very helpful. She never rushes anyone and takes her time with them. It is great.

    • Sandy

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      This place is amazing. I learned something new every time I go in. DonnaLynn is very wise and is more than happy to help her customer in any way she can. The only problem I have is I am addicted to the place and end up buying new flavors even when I don't really need anymore. I recommend it to anyone I know who likes tea, then they too get hooked.

    • Pam

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      You can go in ther and have all your questions answered. Donnalynn certainly knows her teas. She is so helpful.

    • Jackie LaNoir

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      THIS TEA SHOP IS TRULY AMAZING! The teasmith has a wonderful knowledge of teas and can help both the novice and the experienced tea drinker with their questions. She is quick to offer suggestions based on individual's likes/dislikes. she offers her expertise to help create special blends to meet individual's needs.

    • Shelly B.

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      As a long time coffee drinker, my experience at SensibliTeas was excting. Not knowing alot about teas Donnalynn was very knowledgeable at helping me to pick the right teas just for me. Her shop gives off a claming, relaxing atmostphere. A place were you don't feel like your being rushed to make a decision,then pushed out the door. It's a place to sit and enjoy a great'outstanding' cup of tea. Koodoos to you Donnalynn for having one of the best tea shops in the state!!

    • Linnell

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      Words fail me to try and describe what a wonderful atmosphere that is provided by this shop. Always a welcoming and comfortable place where time seems to stand still as you indulge yourself in the greatest selection of tea one could ever wish for. Donnalynn makes a point of giving you her full attention until you walk out of the door, answering every question you could possibly throw at her. I am convinced that anyone can become a tea lover after setting foot inside Donnalynn's shop!

    • Jeffrey Dallas Moore

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      I suppose if one must be ruined it is best to be ruined by the best. At times I travel and have no choice but to buy tea elsewhere--never am I satisfied, never am I content. There is no comparison to all of that joy that I know provided by Sensibiliteas. With just one step across the threshold, all of my wants and needs for tea do lay to rest. When out and about oh so far from this home, at times I know not what to do, my tea cup all alone. Oh so many think: 'I know, why don't I open a teashop? How hard is that?' Tis harder than they think, but they care not. They care not for the tea, they care not for you, they care not for me. We these customers we must object, we must never settle for anything but the best. A time will come when where ever we stand upon this Earth so grand in a moments notice we can be drop-shipped tea from the greatest teashop in all the land, but until that time does come when I am far far from this teashop I call home, cold my soul wrapped in hotel sheets, dreaming of nothing but Sensibliteas.

    • David Mosher

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      Never seen so much tea in one place in my life! And the owner knows all of them! Customer service is beyond compare. When I called to inquire about hours she said they close at 5pm, but she'd be happy to wait for me to get there. Can't think of any other shop of any kind that would offer that! While the selection can seem overwhelming, they walk you through a series of questions that leads you to the perfect tea for you. Much cooler than being pushed to the most expensive offerings.

    • Jennie riedl

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      The best selection I've ever seen! Owner has excellent knowledge of her products! This place is addicting

    • Jordin

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      i love this tea shop! it is fantastic and amazing. when i come home to visit ( i moved to VA) i make sure to stock up on great teas and ship them back to va.

    • Betty

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      I stopped in for some special teas for Christmas gifts and was totally amazed at the variety of teas and the fantastic aromas. The knowledgeable staff helped me make great gift selections. I was a total coffee drinker but now also love tea!! Thank you, Betty

    • Jennifer

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      Everyone on staff loves tea and makes it fun and easy to try a new blend or find your favorites! I'll be visiting again and again. Thanks to all for making the 2008 Open House so much fun.

    • Killeen Little

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      My mom and I love going there. It has a calming and exciting effect all in one. We LOVE our teas.

    • Nadine

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      This is my new favorite place! The staff suggested lemon myrtle tea to help with my cold. I had one cup before bed, had my first good night's sleep in days, and woke being able to breathe, without weezing. It was like magic!

    • connie tyler

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      Donnalynn has the largest selection of teas anywhere and is very knowledgeable about all of them. She also carries all the accessories needed to make a great cup of tea. Service is fast and friendly. I can't imagine going anywhere else for my tea needs either in person or on the internet.

    • Gary rock

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      When I went into Sensibiliteas for the very first time,I had NO idea whatsoever about what i was looking for,as I'm a life-long coffee drinker and was only visiting on a whim.......after a short time,I left with a better understanding of the huge variety of delicious teas available,and,the urge to experiment with the vast collection available at the shop. Donnalynn's staff is knowledgeable,courteous,and treats every-one who enters the shop nnot just as a customer,but,as a true friend............. WELL DONE

    • Warren Jefferis

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      Donnalynn's very large and wide-ranging selection of teas from many countries makes tea drinking an exciting adventure. She has the knowledge and good taste of a connoisseur and her friendly manner welcomes every one of her customers warmly. Her shoppe is a very special venue where each customer receives her personal and undivided attention.

    • Kevin

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      Tremendous selection of teas and excellent customer service. Very friendly and cozy atmosphere. Highly recommended.

    • REGINA

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      I WENT IN KNOWING ONLY THE TYPE OF TEA I WAS LOOKING FOR. ALL MY QUESTIONS WERE ANSWERED, I WAS SHOWN ALL AVAILABLE FOR WHAT I WANTED AND HOW TO PREPARE IT. VERY HELPFUL AND WOULD HIGHLY RECOMMEND. I KNEW NOTHING MUCH WHEN I ARRIVED AND WAS VERY SATISFIED WITH MY PURCHASE WHEN I LEFT. THANKS.

    • Laurie

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      This is the first tearoom I have visited. The Vanilla Cinnamon Rooibos is delicious. The selection and customer service are outstanding. I can't wait to go back.

    • Meredith

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      Incredible shop! The selection will blow your mind. The owner is fun and more than knowledgeable. She will not only help you find a drink that you will love, she will explain all the benefits, tell you how the individual plants are harvested, make you laugh, and show you how to make a proper cup of tea. I didn't know tea could taste so good, and I love tea already. So far 'Bogey & Bacall' is my favorite. Even if you can't make the trip, visit the website and let nature take its course.

    • marianne

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      This teashop is AMAZING! It has such a variety, and it's a lot to take in. Donna Lynn is very helpful and knowledgeable about all kinds of tea. I love this shop and highly recommend it to any tea lover. It is simply an extraordinary experience no matter your experience in tea...

    • Laura

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      This is the best tea shop in the area and I am so hoppy to live close enought to visit it often. The shop is cute and has some great tea pots and tea accessories. The variety of loose teas are amazing and the owners knowledge of the teas is just as amazing. I have taken several people to this shop and they all enjoy the experience.

    • Sandra Mancini

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      This Tea Shop is a MUST if you are a Tea lover. Excellent selection, personal service, and a large array of teas and tea essentials. A great place for a gift or gift certificate for any Tea Lover. We are very fortunate to have such a lovely shop in our area.

    • a. smith

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      we visit there often and always find new and delicious teas to try. we also send teas gifts to friends and they love them.

    • Jordan

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      What a great shop! A huge and delicious variety of teas and an extremely knowledgeable owner. I'm now determined to try every flavor!

    • Madeline E.

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      I have never actually been to the store in person. I'm living in Massachusetts, but I sent a very brave friend of mine, herself a Glens Falls native, with a description of what I liked and didn't like. She returned to me with my current favorite (East Friesian, broken leaf). Thank you SensibiliTeas for reading my mind from 100 miles away.

    • Cindy

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      My sister said I had to go to this tea shop and she was right. It was the largest variety of tea I have ever seen in one location. Very knowledgeable about all of the different types of tea. I will go back again.

    • Claire

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      I haven't physically been to the teahouse, I have been ordering on line. I am amazed at the variety of the teas and can't wait till my next order arrives. The teas are all in individual zip locked bags and wrapped with tissue. My goal is to try to sample all the different teas-a lifetime ambition! I definitely recommend this tea shop.

    • Kathy

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      Very homey- lots to offer- picked out cute gifts!

    • Arlene

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      If you want an absolutely wonderful experience discovering 300+ teas with an owner who is extremely knowledgeable and helpful about white teas, green teas, rooibos teas and the benefits of the various teas, the trip to SensibiliTeas is very worthwhile. The loose teas are delicious and so much better than 'bagged' teas. I completely recommend that you visit this tea shop.

    • Jeanne

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      My first visit to SensibiliTeas was very enjoyable, and educational. I loved all the different teapots they sell. The staff was very friendly, and very knowledgable about teas. Every question I had was answered instantly, and in depth. The woman who helped us, demonstrated for us one of the tea flowers blossoming in water. It was an amazing sight. I only described the type of tea I like, and she knew exactly what kind I should pick to sample. She prepared it very well. It was so smooth. We were welcome to stay as long as we like, and just browse all the teas and accessories for sale. I will visit again, and bring more friends. I loved it. If you haven't checked it out yet make the effort. It is worth it.

    • Rebecca Garber

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      I absolutely love this tea shop. They are always willing to answer any questions and never rush you! Very knowledgable and friendly!! Would definitely recommend!

    • Leslee

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      The staff and customers were very helpful on my first visit. They took their time with us, helping us choose delicious teas.

    • Kevin

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      Fantastic shop. Donnalynn knows her teas and is great to talk to. We are very lucky to live around the corner from this wonderful tea shop.

    • Rebecca Gallagher

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      SensibiliTeas is a fantastic shop. I was searching for a Mother's Day Gift for my mom, who is a tea drinker. The advice, help and service I was given in picking out a unique gift for my mom was outstanding.

    • Nicole Sherman

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      Where do I start?! 'SensibiliTeas' is such a fun experience. I've been a customer for about 2 yrs. now and must say Donnalynn really knows her stuff. She has taught me a lot about tea and has steadily offered a fine, delicous variety of every kind of tea imaginable. If you are a loyal tea drinker, this is definitely a place worth going to. In addition to the great tea selection, Donnalynn also carries accessories to compliment your cup. You just can't go wrong in this cozy and comforting little shoppe located right in the heart of historic Glens Falls! Happy sipping!

    • Stephanie

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      At Sensibiliteas, it is a pleasure to talk with Donnalynn and learn about tea! I have added a 'Tea Corner' to my kitchen and it is filled with teas and pots and cups from her shop.

    • Michael Campbell

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      This is a fantastic tea shop. Donnalynn is such a sweetheart and really knows her teas. I love making trips to the shop. And while you are there, visit the gallery's and studios in the Factory.

    • JH

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      Making the trip to Sensibiliteas is always worth it. The only p roblem is deciding what to try next! Adelightful experience every time.

    • Marilyn Deniston

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      A trip to Sensibiliteas is always informative, fun and relaxing. The old factory building that it's located only adds to the charm. Donnalynn's shop is bright and cheery and very calming. Her expansive knowledge of teas and quick wit always makes a trip there fun, relaxing and very educational. It's easy to find the shop in the midst of all the others at the Shirt Factory - just follow your nose to find where the wonderful aromas are coming from! Donnalynn always takes the time to make her customers feel welcome and at home; she's ready to brew you a cuppa at a moment's notice. If you aren't sure what you feel like having, she'll ask a few questions and help you to decide on a brew.

    • KAS

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      I had a great experience here. The owner was extremely helpful.

    • David LaFay

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      Great custom tea blends, Great service, Good prices... Fun location

    • holly anthony

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      sensibili teas has a great selection of teas and great service

    • Lisa B.

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      I'm never disappointed after a visit to Sensibiliteas. It is truly a 'one stop' shop for tea, accessories, and if I'm REALLY lucky, the most delicious scone ever made!

    • Laura Moody

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      There is always a fun, welcoming atmosphere.

    • Chris S

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      it's always fun to visit Sensibiliteas. Donnalynn is a wealth of knowledge about all the teas she sells. Having had Donnalynn's teas I couldn't possibly go back to Lipton!

    • Janis W.

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      SensibiliTeas is a treasure trove! My daughter and I went in for a gift and came out with not only that but several additions for ourselves. Donna Lynn was knowledgeable and adept at guiding our choices. (The gift recipient was very pleased.) Considering she had had a very late night/early morning inventory stint, she was also quite gracious with my novice questions and a string of questions from an 11 year old! We found friendly, personal service and there so many kinds of teas. We will be back for sure!

    • Rick Harris

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      I have always been a coffee drinker and then only one or two cups in the morning. I heard of Sensibiliteas from a co-worker and with the holiday season and gifts to buy for my better half, had to go see what it was all about. What a great place! Donna Lynn is very personable and a true tea expert. It was her expertise and ability to invest a novice (me) with the tea culture and lingo that made it a truly enriching experience. My wife loved the Christmas gifts and we are now regulars. I look forward to the evenings so that we can brew up a new blend and unwind together. The hardest part is deciding what type and flavor of tea to choose, but this also makes it easy to return to the store as there are so many teas available. I highly recommend Sensibiliteas to anyone who feels that they deserve a little reward at the end of each day.

    • Karen S.

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      Truly a gem of the North Country! Great selection of tea and tea accessories as well as expertise in types of tea. A must visit shop in an old converted factory setting.

    • Jim Goodwin

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      Best tea shop I have been to. Great selection, great quality and great customer service.

    • Jared C.

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      This place is amazing! Donna Lynn has just about everything. A huge variety of teas, all the gadgets and accessories you could ever need, and knowledge and personal service that you can't find anywhere else all combine to make this one of the greatest shops you can ever find to buy tea. This a must see for any tea drinker!

    • Jo Burl

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      I love this shop! While I've only been there a couple of times, it's still one of my favorites. I usually buy several bags of tea when I'm there and it's such a comforting feel to go home loaded with so many varieties of tea. She even has 2 varieties of apricot (which I've always found very hard to find). I always feel rich when I leave the shop even though I've bought only a very small sample of what is available. In fact, it's amazing the variety of teas she has available. This is a tea lovers dream.

    • Dawn

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      This was my first visit to the tea room and I was buying a gift but DonnaLynn was wonderful and even my son tried some of samples I purchased I just couldn't give them away and not try a little for myself! What a delight.

    • A. Rabe

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      we had a very interesting visit with the proprietor of SensibiliTeas. The shop has a hugh selection of Teas from around the world as well as a large stock of tea pots,cups, tea brewers,etc. The shop is unique, as is its location. Worth a visit!

    • Ginny DeSantis

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      I found Donnalynn about one year ago and found her knowledgeable and very personable. Patrons could be very overwhelmed but she knows everything about the teas she sells. Her recommendations have been fantastic. The shop is small and cozy and I have found gifts for friends and myself. Having been a tea drinker forever, I had no idea that there were so many varieties and that tea could taste so good. Donnalynn is a keeper.

    • Erin Sievers

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      Excellent selection of teas from all over the world, very knowledgeable staff and fair prices too!

    • Mandy

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      I visited for the first time in this month and loved it, had tried to get there before but stores hours and my hours just didn't match up, and the wait was worth it! Every question I asked was answered, and the hints, suggestions, advice and information given with a smile was more than I could have asked for! I will be back, and am so glad you are open later now! Thank you for everything, I am slowly switching from coffee to tea and not missing my coffee at all! PS what a difference your teas are from the pre packaged ones! I never knew what I was missing!! Happy Holidays all!!

    • Nancy D. Wilson

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      An amazing number of teas. The service was excellent. Since I wanted to get a variety of teas to give as a gift, I asked for, and received, advice and suggestions for my choices. My first visit will not be my last!!

    • Connie Farrington

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      The tea choices are amazing and so is Donnalynn. There is a wide range of tea-related gifts to take to anyone you visit. I just bought supercalifragilisticexpialirooibos for a 7 year old grandson with a sensitive tummy but a great appreciation of fine tea. This place is fantastic!

    • Kathy Gulick

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      A tea addict? This is the place for you. I live out of town so I make a day trip and include Sensabilities for a refreshing cup of tea, new suggestions of teas to try and just stock up. Donnalyn has a wealth of knowlege to share and is a delight to visit with.

    • Paula Ives DeGrechie

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      I am so glad that my boss gave me a SensabiliTeas gift basket for Christmas last year. It opened up a whole new world for me--the wonderful world of teas. I am an addict--just ask Donnalynn. She is a tea expert and helps me find just the right teas for me. I love to bring friends to the store for the first time and watch them revel in all that is offered--like a kid in a candy store.

    • kathy sims

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      sensibil teas is a teriffic place with a wonderful atmosphere. the selection of teas is outstanding and donnalynn is a wonderful person and is extremely knowledgeable about her teas.its just a fun place to go.

    • Patricia Esler

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      I just love the space of the shop it is so welcoming and Donnalynn is very helpful with introducing me to new teas.

    • Lisa

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      My parents actually found SensibiliTeas and brought me there the first time. I was hooked! The overall atmosphere of Donnalynn's store is very calming. There is a Wall of Tea ... canisters full of tea! There are also samples available and, when I was there, some ice tea and cookies available. Her shop is not fussy, which is my complaint with a lot of tearooms and shops specializing in tea. It's easy to browse, or just have a seat and talk to Donnalynn about her tea or the ingredients or the many tea accessories. Since I live out of town, I order most of my tea from SensibiliTeas online. When I go up to visit my parents, I try and stop by. It's a great place to shop for yourself or for gifts!

    • Alyssa Farenell

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      Donna is extremely knowledgeable of teas, flavors, and finding something new for me to try based on what I am in the mood for that day. She always shares an anecdote or some tea fact.. it's always a pleasure to go see her.

    • Diane M.

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      What a great find! Walking into the store and finding over 300 choices of tea, I was very overwhelmed being that I'm a novice. The owner was just terrific and helped me gather an array of samples to try and also took the time to explain the proper way to brew it. It was a great experience!

    • Marjory

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      What a great shop! We've rediscovered the pleasure of properly brewed tea with the knowledgeable advice of the owner. She is so thorough and patient with all our questions. The selection of teas could be overwhelming, but she readily guided us to new teas to try, and they were just right. This is definitely worth a leisurely visit.

    • Michele Stiffler

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      I look forward to each visit, I always discover something new. Donnalyn is awesome! Her shop is so warm and inviting, you must visit!

    • Linda Donovan

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      Donnalyn is amazing and boy does she know her tea!! I was always a casual tea drinker, but now tea is a passion! She has the most amazing variety of teas and she is always adding new wonderful flavors. She is also such a warm, kind person. My kids always beg to go see the 'tea Lady'. You have to check out this wonderful shop!! Great gifts for teachers, friends the grandmother that is impossible to buy for!

    • Elyssa Wheeler

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      I drink tea everyday and I love that I can go into SensibiliTeas and not only is there a bazillion to chose from but Donnalynn always suggests new ones to try. Its friendly and unique. Once you go loose leaf you never go bag!

    • Kris F

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      Donnalynn knows her tea! It's a passion for her and it shows. She's extremely helpful and really listens to what you like so she can make suggestions. She even took the time to help my husband pick out the right teas for a gift for our anniversary. I also love that she offers her teas in a trial size. I've been able to experience such a wide variety-it's incredible. Even if tea is just an occasional thing for you-go visit visit Donnalynn. If tea is a part of your life, Donnalynn shop should be too!

    • Alice Vadnais

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      Great personalized service. You never feel rushed. Very helpful advice and suggestions for other teas you may enjoy.

    • JB

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      I was hooked the first time I tried it! Donnalynn is very help and knowledgable. She always takes as much time as needed for questions.

    • J'aime F.

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      Having spent several years in England, I know what a good cup of tea should be, and had despaired of ever finding 'a good cuppa' again. But I have been saved! Thanks to Donna's expertise and patience, I have found the black tea that I would go to the ends of the earth for! (Hunnan Gold in case you're wondering). SensibiliTeas carries such a wonderful variety and Donna's knowledge of all of them is a wonder. She takes the time to ask questions and makes selections based on your personal preferences. I've even been introduced to some new teas that I wouldn't have tried otherwise. And, whenever I go on a trip somewhere, I make sure to visit Donna first so I can put together a great 'hostess' package, complete with the Ingenuiteas filter cup, and a wonderful sampling of both black and green teas. I can't say enough positive about this lovely shop - it's worth the trip!!

    • Regina B.

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      I'm lucky enough to work in the same building as this fantastic little shop and I am absolutely hooked. She has such a fantastic variety of teas, and I'm able to try a new one every time I stop in. Definitely give Sensibilteas a try!

    • mdf 9/30/07

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      SensibiliTeas is the best. The variety of teas is extensive and Donnalynne is extremely knowledgable and will take the time to lead you to the right tea selection for you. Just one visit will get you hooked.

    • Nick & Kristen P.

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      We'd heard great things about SensibiliTeas and finally made time to visit- WOW was it worth it!! It's great to know there is a place right in town where you can find great options in teas, and someone who can steer you towards the teas that are just right for you!! Great organization, nice cozy atmosphere, and lots of fun tea 'stuff' too.

    • Drew

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      Sensibiliteas has the biggest (and most unique) selection of teas I've ever seen. Donnalynn has an incredible knowledge of teas and tea blends and can answer any question you might have about tea. Also lots of very cool accessories for brewing tea.

    • Lori French

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      Donna-Lynn is very knowledgeable and super friendly. I love buying my tea from her. The variety of fresh tea is awesome but my true favorite is Sage Woman. It is a must try tea! Lori F.

    • Judy

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      This is such a comfortable place to go. Donnalyn's knowlege of all of the teas is incredible. You never feel rushed and she always seems willing to assist you in your choices, no longer how long it takes. She has over 400 loose teas in her shop and her gift items are very nice also. The teas are incredible.

    • Sarah

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      the best way to have a cup of tea is with a smile! Donnalynn knows what she's talking about and is always ready to make suggestions for newbies (or those of us who love it all and can't make up our minds.) The atmosphere is calm and friendly, and the tea is great and cheap. Whats not to love?

    • Robin Temple

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      A wonderful shop set in a retrofitted textile factory. A breath of fresh air ......away from the malls. Great selection, friendly advice.

    • Dave

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      SensibiliTeas has become a hot spot in downtown Glens Falls. Teasmith Donna makes every visit an adventure and her knowledge of her offerings is amazing. Definitely worth the venture of the beaten path!

    • Kate E. Austin

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      SensibiliTeas stocks over 300 (I think it may be above 400 now) different kinds of tea - loose whole leaf tea and herbal infusions (rooibos, etc.). It's a casual, friendly atmosphere - a clean, bright shop in a refurbished old shirt factory. You can purchase a cup of tea or a bag of loose tea as well as all the accessories necessary to make your tea at home in all kinds of neat ways. The owner and operator Donnalynn is extremely knowledgeable and willing to educate on each unique tea. As of yet, there is no food served, but the variety of teas, the knowledge of the history, health benefits and origins of each tea, and the personal attention and customer service is exquisite. I go there often!

    • Debra

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      I love my visits to the tea shop and my chats with Donna, the owner. This is a lovely gift shop with an amazing selection of loose teas. Donna offers excellent service and an exemplary knowledge of teas.