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British Emporium

 (28 reviews)

908 N Central Ave, Upland, CA 91786, USA 909-920-9110 Owner?

Recent reviews

    • Susan Cook

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      This place is out of business.

    • Janet K

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      This was the first tearoom I'd ever been to and is still our favorite. While the tearoom section is no longer open, the store is still here.

    • Liz

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      I am so sad that this tea room is closed now. The Emporium still sells British goods but the part that used to be the tea room is now a fishing shop - how depressing. They didn't offer huge selections of tea or cater to American conventions to what a tea shop should be because it was an actual British tea shop. I have lived in the UK and miss that little slice of it that they served at the British Emporium Tea Shop.

    • hina

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      FROM 2002 -- I had high hopes when I entered this hunter green and burgundy colored tea room with the lace curtains. Even the fact that it was located in a strip mall didn't deter me from thinking it might be a pleasant experience. They were the only place available to take reservations on a moment's notice and now I know why. Apparently, no one wants to go there and I sure don't blame them. I had really 'talked up' the whole afternoon tea experience to my friends and now none of them are interested in ever visiting a tea shop again! We each paid separately for our tea services (there were 3 of us), yet we were told that we would only be getting TWO tea pots so we could only choose two types of teas. Does that make any sense? So two of us had to compromise and share one pot. Why, why, why??? I'm still confused about that bizarre rule. I asked if I could have peach tea, was told there was none, and then saw boxes of it with my own eyes in the adjacent tea store (same person owns and runs both places). Talk about not even TRYING to make your customers happy! I asked if we could light the candle on our table and was told, 'No, she only has that there for decoration and we never light it.' They were just cheap, tacky red candles with a fake floral wreath at the base!!! What's the big deal?? Maybe the thick layer of dust on the candles should have given me a hint that no one is allowed to touch them -- not even with a cleaning rag. One of our sandwiches was made from Kraft cheese (ugh!) -- I've put together yummier snacks for my kids in a matter of seconds! The 'scones' were just dry, lukewarm buns. Gross! I still cringe when I think about how miserable I was when I handed over my $16 at the end of the disgusting experience. I wish I was better at standing up for myself; maybe I could have refused to pay ... To this day, I am still apologizing to my friends for having them waste their money.

    • Peggy

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      Never had a chance to try this Tea Room, but wanted to many times. However, now it is closed, or it was last time I visited the Gift shop a couple of months ago. The Gift Shop is still open but I was told that the Tea Room had been closed for several months. Call to verify if you plan to go there.

    • Barbara

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      This is a lovely tea room and authentic to English tea rooms. No 'high tea' that just adds more dainty sandwiches. A true afternoon tea with bangers, meat pies and other good British food. I did have the actual 'tea' with finger sandwiches which was tasty. No choice of teas, so I missed my favorite Earl Grey and as another reviewer mentioned no 'health teas' - that's a plus in my book. My only disappointment was the scone which seemed more like a biscuit but it came with lemon curd, jam and clotted cream. The service and friendliness of the staff is wonderful and the decor is gorgeous. Warm, inviting and authentic. It was nice to having matching china! A big plus was the ability to purchase items in the adjoining room. We went home with meat pies! Lovely place, lovely people!

    • Catt

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      A wonderful place to get away from it all and have an authentic British tea experience. A friend from England took me there for a birthday treat. It goes beyond the finger sandwich and sweets we Americans think of as 'tea'. A wonderful experience overall.

    • Rachel

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      After visiting England and studying British literature in college, I desired to find a cup of tea close to home that captured the essence of what tea time should be. The British Emporium has delivered it without fail every time I've visited. Correctly brewed tea (just ask the owner), dainty edibles, and authentic English decor make it an unforgettable experience for the TRUE afficiando. But if you are searching for a cutesy, Americanized interpretation with an endless menu of health teas, stay away--you will hate it.

    • Margaret

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      This is a true British tea shop! The products they sell are imported so, of course the prices will be a little high but you get Crunchie bars and lots of other goodies from England. The price is worth it! I've been coming to this tea shop for years and the staff are always gracious and the food never disappoints.

    • Trudy

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      Very pricey - check the sell buy dates on everything you wish to purchase most products are out of date.

    • Vivienne

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      This is a TRUE British Tea room. They serve only one kind of tea, an excellent - and HOT - British tea. The atmosphere is beautifully old world English. The service is excellent, but be prepared to spend an unhurried and leisurely hour. They serve everything from scones with real Devonshire Cream to heartier fair including Bangers and Mash to Steak and Kidney Pie. The desserts as exquisitely wonderful. My husband and I have been there several times over the years and have NEVER been disappointed.

    • Jason W. Little

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      This is the only Tearoom I have ever been to so I really don't have anything else to compare it to, but I really enjoyed this place. They have a little store full of British goodies and the tearoom is just beyond that. I loved the cozy atmosphere and the feel of the room. It transported you across the pond to a more serene place where you forget your troubles for a while. Excellent service.

    • Bruno Finocchio

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      Not for the person who wants a story book tea, but for those of us who have had tea in the countryside of England, this will bring fond memories. There is only one tea served and it is very good, the menu is classic English tea house, the service is with a smile and friendly and VERY AUTHENTIC! If you want the Disney version of tea, or an Americanization of tea you probably won't like this place, But if you want to remember that vacation to the countryside of England, this is the place!

    • patricia west

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      I have been a customer here for years.The staff are wonderful and it always feels as if I am back home. The Tearoom is lovely and cosy especially at xmas time with the lovely decorations.I love my cup of PG Tips and my bangers and mash.Go and see this lovely little place.

    • Amy Hollon

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      I will never come back to British Emporium, because they were rude to us from the moment we arrived! Didn't take the time to greet us long enough to know what we wanted. The woman who did come up to us, had food in her mouth and sent us away. HOW RUDE IS THIS? I was able to look inside and I know we could have been seated. She turned us away. I quickly made a call to Tea Garden of Eve, and with no problem we had a table waiting for our arrival. I will continue to go back to Tea Garden of Eve, located in Rancho Cucamonga on Foothill Blvd and Vineyard Ave. At least they have friendly service with a smile!!!

    • RC Tea lover

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      British Emporium used to be really good, but then there are now more teas popping up all over the place. BE brings one type of tea only, Earl Grey I believe, other tea houses i've had and enjoyed give every person a menu to choose from. Also, their scones used to be so much better- they are now chewy, not crumbly and rich. The sandwiches were really good, we did a tea, not the regular menu I might add, they have an extensive English tea menu. The service was great- and the gals working are very friendly! We go back for the traditional English tea, but I've had better as far as variety.

    • Erin

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      I love this tea room! I had my brodal shower there in 2001, and been back several times. Its small and not what you'd expect for its location! The decor is very english countryside, and the staff and patrons are not pretentious. Friendly staff, tasty food, and a great retail section. Call ahead for reservations, they are sometimes closed for private events.

    • AJ's mommy

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      I have been to several tea places with my mom in the IE and OC. Although the inside of this tea room is charming, the food, for what you pay, and the service was just ok. I had mentioned that it was my mothers birthday and wanted to do something special and there was no offer. The service was efficient but not warm and inviting. We drove a further distance to reach this tea room, next time we will go to the ones closer to us.

    • Tim

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      Very lovely, unpretentious little place that I would recommend to anyone. I had the shepherd’s pie, which was very, very good and hot. Everything was served promptly and with care. The staff were friendly folk who were willing to answer all sorts of silly questions with no loss of patience. Their retail section is very good if you’re interested in some authentic English goods.

    • Alan D

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      The full british breakfast is the best I have tasted. I will definitely go back.

    • Cynthia

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      I really enjoyed the authentic atmosphere of the tea room -- you almost feel like you're in an English tudor home. The staff were extremely warm and friendly. The only major complaint I have is that no fruit was offered in the afternoon tea set. Also, the desserts consisted of English biscuits that you could buy out of the box from a store. I would have preferred homebaked tarts or cookies.

    • Dany

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      Lovely British tearoom. The puddings are very good, they serve PJ Tips tea, which is one of my favorites, and it's very hot instead of lukewarm like so many other places. The service is prompt and friendly, and the little adjacent shop is lovely. Have been there twice when I'm out that way, and will always stop in for a cuppa when I'm in the area.

    • Megan

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      My mom and I had a really lovely tea here today. Tea is served in a nicely decorated room adjacent to the merchandise room (which has all sorts of imported British foods and tea paraphernalia). The two women working there were extremely friendly. The ambiance was great -- nice classical music playing, pretty floral china, little authentic British touches everywhere. The Devon cream and the fabulous lemon curd (for the scones) were our favorite parts -- mmmmm. The sandwiches were nicely presented (egg and cress; salmon; cheese and tomato), and the 'biscuits' were a fun assortment of British imports (all of which you could buy packaged in the adjacent shop. We would DEFINITELY go back. Highly recommended!

    • Colette Wayman

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      Lovely atmosphere where you feel you are off in England. The only thing missing is a big, beautiful dog! Very quaint! Very tasty food!

    • Jennie Guard

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      What a Super place, felt that I was right back home in a local tea shop. Great Menu variety and will definitely be back for BREAKFAST. Variety of products in the Shop are great - Glad this place is not too far from work. Thanks Much

    • Margaret Ferris

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      I've been going to the British Emporium for lunch for more than three years. I often go with a good friend who herself has been going for 10 years. We love it. It is the perfect place for a relaxing lunch. I've even stolen away for a quiet lunch here all by myself. The staff are amazing, never flustered, always welcoming. The food is great, and many dishes are so very British. One of my favorites is the shepard's pie, though I usually have the egg & cress sandwiches. I've had the formal tea, which is fun, and very filling. If you want to feel as if you've stepped into a cottage tea shop in the British Midlands, even if only for an hour, British Emporium is the perfect place.

    • Dee

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      A friend treated me on my birthday and it was wonderful! Very pleasant surroundings - like a tea shop in rural England with a grocery attached. I thought the food was very good and the service attentive and friendly. I am planning on taking friends there soon.

    • Elizabeth

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      I have had tea many, many times at the British Emporium and find that it is one of my regular spots. The service is always friendly and warm, and the owner actually is from England and has servers from both England and Scotland. They serve real English foods and the atmosphere is always relaxing, with classical music played in a traditional English atmosphere. It is more for adults than for children, although I have seen parents bring their children in with them from time to time, and they seem to love it as well. If you are a teacher or a parent, there is also a wonderful school supply store in the same parking area (CM School Supply). I frequently recommend the British Emporium and take friends there regularly. They will remember you and take excellent care of you each time!