dina
User's reviews
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The Royal Tea Room & Restaurant
I was very disapointed, I met 11 other family members for an easter/mothersday celerbration,most of us ordered the 'royal tea'. It was a big disapointment, we were there for over 3.5 hours. First I have to say the scone was Excellent, but sadly the only thing homemade. I reconized most items on the appetizers tray from costco or sams club. the soup was not homemade nor the salad dressings.the tuna, chicken and egg salad were dry and the desserts, one was a cake i buy from sams for are church dinners.the petit fours i could not even eat, no taste at all. I was disapointed to say the least, expecting most things to be homemade, atleast the dessert, soup and salad dressing. I don't think thats much to ask for paying $21.00 plus 20% tip on an afternoon lunch! On top of that the owner/mgr was to busy talking and not listening that she charged my cousin an additional $15.00 for soup/salad that she wanted to share with her elderly 80 somehting mother. Two bites and she's fool!(they were sharing the royal-tea, but the owner/mgr wanted to make sure she got her extra 15.00 which could have been taken care of differntly if she had only allowed us to explain what she wanted to do. Yes, the tea room is pretty, but it is sadly lacking in the kitchen...... also I want to include are waitress was very good and did her job very well. If I decide to meet my family members again there ( this was are second visit in 3 months) I will be sure to only order from the menu and never again would I waste $$ on the royal tea. I would order the rubens, and other sandwhichs.
Tearoom response:
Wow....This party was somewhat confusing for the kitchen to properly serve the food in the manner we prefer as the 8 people who ordered the Royal Tea service were not all sitting together. My server is not experienced enough yet to have made sure that those people should have been personally seated together. It is not customary for guests to share a tea service here or in any other tea rooms from my experience, without charging a sharing cost. We did not charge that customer a sharing fee but instead she was charged from the lunch menu, a la cart for her soup & salad, scone, and her tea. Not sure about the $15.00 fee mentioned. The tea Service comes with 1 soup, salad, and scone per person. We were asked to serve her her these items. According to my records, on Aprill 22, which was the day this group visited us, they were our only customers at the time, so they would have received very quick service. 3.5 hours was incorrect. If they were here that long it was their choice. Maybe they went shopping? Tea services are not everyone's cup of tea, and as an alternative we offer a good variety of entrees on our luncheon menu.