This was my first time at Chado Tea Room. I was most dissapointed with the service. They had a bridal party they were serving when we arrived, so it took them a while to greet or even seat us and we had reservations. I had to waive someone down to get their attention. The service was slow and I didn't care for the noise level. Hard to hear one another. Other than that, the food, tea and dessert were great.