I visited several times and found the food good, teas excellent. The charming building and seating arrangements make it a neat experience. However, the chairs are old and not particularly comfortable for very long. A little dingy overall, perhaps lending atmosphere that some find desireable.
I go to the TeaCup often and believe they are unsurpassed in variety, quality, and knowledgability of their teas. However, seating is uncomfortable, the merchendise looks like clutter, & there is no atmosphere. Conversation is impossible. It's a place to stop in, choose, buy and leave; not sit and drink. Good scones! Too bad I wasn't comfortable enough to enjoy them entirely. And, oh, those little jam packets are awful!