Today was my first time ever going to a tea room. I must say that I thorougly enjoyed myself, as did the rest of the party that I was with. We had great service and did not feel rushed at all, even though they were quite busy. I must agree with some of the other reviews that the entry and gift shop are quite small and get crowded very easily. We had the full afternoon tea. The portions are small for the price you pay I think. But the food was delicious, and you don't leave hungry. We will definitely be going back again.