I just recently went online to read the reviews of Steeped in comfort and I was shocked. I am a long time customer, both previous and new owners, and to be honest, the new owners have been excellent. The scones especially, but the food overall has improved greatly. Everything is homemade by the pastry chef and is so much better than the store bought everything that used to be there. It sounds like there are a lot of bitter old customers that cannot appreciate their tastebuds. This is one of the best tea rooms that I have been to, so please do not let your choice be affected by unkind people.