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User's reviews

  • Lavender Lounge Tea Company

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    I was very disappointed in this shop. The young girl working had no real experience in tea. She couldn't recommend an alternative to Irish Breakfast (they don't carry it). I was looking for decaf earl gray, she thought they might have it but wasn't sure where it might be. I wanted to buy 1 oz of tea to sample, I was told they only sold it in $13 tins. I bought a cup of tea then had to hunt for the sugar. It was on a bottom shelf about level with my knees. Then I had to ask for milk because there was none in sight.

    Tearoom response:

    Thank you for taking the time to let us know about your experience at the San Clemente location. We apologize and would like to assure you we have taken action to address these issues with our staff. Please come and visit us again as we would love to reengage you into our tea room.

    Kindly,

    Lavender Lounge Tea Company Management