We always do birthday teas for my daughter's birthdays and hoped for a nice experience. We made reservations and arrived a few minutes before our reservation time. Great first impression of the tea room, nice decor and there were tea hats for my daughters to wear. However, the staff told us our table would not be ready for about 15 minutes as the previous guests had not finished. We were OK with that as it gave more time to look at the decor. We were seated 15 minutes late and one of the first comments from the server was that the table had a following reservation in 45 minutes, implying we shouldn't linger (even though we had not yet ordered). As the time for the next reservation approached, the staff hovered around our table, removing dishes and definitely giving the impression we should hurry. Not the most pleasant experience. On the plus side, the sandwiches and tea cakes were very good. On the minus side, all the tea was weak. I expect very clear tea from green and white teas, but not from black tea. Everything was pretty much clear. I definitely won't be going back.