This is like the Starbucks of tea. Very commercial. It is a great place to grab a tea latte to go. I like the earl gray creme latte. I wouldn't come here for a pot of plain tea though. Employees don't always know how to prepare them and how long they should steep. Stick to the tea lattes and other specialty drinks.
Very young and laid back atmosphere. Great selection of teas. Chrysanthimum oolong is my favorite. Open very late. Great place to just hang out, expecially in the summer.
Very tiny. You are shoulder to shoulder with other customers. You cannot order just a pot of tea since there is a minimum of $10. Scones with clotted cream were good. Variety of British food. Very rushed atmosphere to accomodate new customers waiting in the door. Overall, not what I expected for the price and reputation of being a 'celebrity' haunt.