I've been to many tea rooms, and this is my favorite. Some of the places that were rated highly in this guide don't even make my cut.
My group of friends and I have been to many tea rooms. We have always found them to be very accommodating of larger groups. Not so of Charlotte's. The food was good, but not as good as Calico Rose in Hamburg. The staff was rushed and not very friendly. Maybe we just picked the wrong day. Maybe the other reviewers haven't been around much. We all decided that this was not worth the ride.
Maybe you are a bit confused. We at Charlotte's never rush our customers under any circumstances. You, in having visited our establishment, are certainly entitled to your opinion regarding our food and service. Insulting our clientele, however, is a privilege held by no one.
So glad you and your friends have a tea room you all feel comfortable at closer to home.
Wow! Our Red Hat group had a wonderful time. Everything was superb. Can't say enough good things. From start to finish, a great experience. Not a thing to detract from our fun.