Very authentic Victorian experience: both in decoration and the service of tea. Tea leaves are removed from pot before serving, so you can enjoy the whole pot leisurely. The food was incredible and in large portions (making the prices more than reasonable). I couldn't help overdoing myself: I ordered quiche which practically floated off the plate (came with poppyseed loaf and a huge fruit salad) and in addition cream tea (included tea, two scones w/ lemon curd, clotted cream, and jam). My partner got Milady's tea: course after course of goodies cheerfully and elegantly served. They had no problem creating vegetarian tea sandwiches for him without advanced notice. He couldn't stop talking about how good and fresh they were. I was so full though that I could not share any of his desserts, but they cheerfully offered to wrap up the extras for us. He was still able to finish with the pear sorbet (amazingly fresh). Lastly, their tea selection was quite extensive, well organized, and had appropriate descriptions of each type. Their website describes all of their tea and food offerings impeccibly. A delightful experience.