Joyce
User's reviews
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Whimsical Teas Tea Room
I don't understand - based on the reviews here, I spent good money to bring my daughter and grand-daughters here for a birthday tea. I cried when I got home. I was so embarrassed. It looked cute, and the hats were fun, but we couldn't believe the food. The girls would not eat the sandwiches because the bread was so hard. There was an attempt to make them into hearts, but the bread crumbled at the corner and curves. The peanut butter was spread so thin that we could see the bread through it. My daughter and I ate the toppings off of our sandwiches but the girls didn't eat anything. We had to write down our credit card number and leave it to be ran later because there was no credit card machine - that was very uncomfortable. After paying the $54.00 plus tip, we had a miserable ride home because we were all hungry. I've never left a bad review anywhere before, but this just doesn't even seem like the same place as in the internet ad. No tea tasting, no piano music. Sorry, but it's on my 'never go back' list.
Tearoom response:
Dear Joyce & family,
I am so sorry you tea experience did not meet your expectations. Your granddaughters were so well behaved and delightful! Tea late in the afternoon after a train ride can be a little tiring and may zap a 2 yr old and 5 yr olds appetite. Especially after 1st drinking chocolate milk, lemonade and eating a scone with trimmings. That you found our bread to be hard may be because it is bakery bread, made with no preservatives opposed to store bought bread that will last for weeks. On the credit card issue, every business that accepts credit cards keeps a copy of the credit card receipt that has the account number and expiration date on it for their records. Running your card later has not been a problem for our numerous credit card paying customers and I'm sorry you were uncomfortable. We just recently brought a piano into the tea room but plan to use it for special events. In lieu of not providing live music we have from the beginning and will continue to play background music on the CD player. My error on not offerifng you a tea for tasting. I understand your feeling so harshly regarding your experience, however, we would like to invite you back to have tea on us. We do care about our customers and want to provide as special an experience as possible.