An absolutely blissful experience. Claire was friendly, helpful, and informative! We shared our memories of English cream teas, and - in my opinion - she has devised the best clotted cream this side of the Atlantic. She also serves a proper pot of tea, perfectly warmed and steeped. The food was wonderful, too. The squash soup and chili (not a usual afternoon tea meal for me!) were both terrific, and warmed us through. The Tea Sampler was perfect for two people, augmented with the soup and an extra scone. The ambiance is delightful without being frilly. I cannot say enough about Columbia Kate's. It set us right for the rest of the afternoon and evening. I wish I lived close by!