The food was cold, the tea was mediocre. I was served by high school age girls who spent most of the time on their cell phones and could have been working in a fast food restaurant. I'll never go back and wouldn't recommend it at all.
'K,' a bit more info would provide the readers with more detail. We have no high school students on our staff, everyone well past that age, and no staff member is allowed to use their cell phones in the cafe in view of guests. That said, had you extended us the opportunity to fix your tea, if indeed you really visited us, we would've gladly done so.
I hosted a bridal shower here which was an embarrasment. We had a reservation for 15 but still had to wait. The mother of the bride never received her drink, even though we asked multiple times. We were served a cold plate which was too cold and took too long to get, even though the food was clearly prepared the day before. The service wasn't completely missing and none of the 15 people there plan on returning. Skip this overpriced and overrated 'tea house' and go to one of Cincinnati's actual gems- Churchill's and the Tea Cozy Cottage are both way better.