I agree with Mary Weiler and I think Pam must either be thinking of the wrong place, or is affiliated with the tea shop in Thousand Oaks. I've been on more the one occasion, and it's always delightful and authentic. In addition to the delicious feast, everyone in my party the other day remarked on how lovely it is to be encouraged to have a leisurely meal, instead of being rushed out as soon as you hit the 90-minute mark, as most places do these days. Jenn and Ken and the whole team were wonderful and we all had an amazing time (and we will all be back again and again). And I had to change our reservation a few times, and Jenn was incredibly gracious and easy to work with. I've been to tea in several places in L.A. and NYC, and this is by far the best experience. I highly recommend it.