On first introduction I was very disappointed with my experience. We were turned away after they started to run out of food which I found out later was a result of a surge of customers. It was supposed to be a Mommy & Me afternoon so I had a very sad little girl. We made a reservation and came back the next week and I am pleased that we did. It wasn't over the top but simple and enjoyable. The owner made it a point to make it up to my daughter with special touches and attention. We only had tea and scones but oh my goodness, they were good! I can't wait to try the rest of the menu on future visits.