I phoned 9/10 and 9/11 in 2014 to make reservations. I got an answering machine in which I left a message for them to return my phone call. It is now Monday, 9/15, and they have never returned my phone call. I do not want to do business with anyone who does not provide customer service with a return phone call to take my reservation. No stars for this tearoom.
Our customers are very important to us and we apologize for being unable to connect with you and make your reservation.
We hope you will let us serve you in the near future.