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User's reviews

  • The AubreyRose Tea Room

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    Aubrey Rose is a lovely Tea Room. For the most part the food is very good and our service is usually excellent. Our server this time was Heather and she was a breath of fresh air. She saw to our every need and was very cheerful and pleasant. There was a large group of us dining today and as expected the 18% gratuity was automatically added to the bill. Apparently this establishment calculates the gratuity on the total of the bill after the tax has been added. I questioned the owner about this practice and he explained that it was his policy to do so and there were other merchants in town that had the same policy. That raised the price for our group by several dollars. I feel that $22.95 is on the “high side of fair” for tea, even though the presentation is lovely. To artificially inflate the price without posting it on the website or noting it on the bill is disrespectful to the customer. I really liked this place and am disappointed in this policy.