Yesterday I visited Charlotte's Tea Room and was delighted with the ambiance. The rooms (3 different themed ones) were impeccable. So, I was surprised not to find a selection of loose estate teas. I was served a pot of tea with only one bag in it. Management should note that (correctment if I'm wrong)tea bags, regardless of the maker, are designed for a 6oz cup of water. In addition, I was not provided with a timer for steeping or informed of time remaining. My poor girlfriend poured hers right away and tasted a full cup of water. When I caught the attention of another attendent, she did provide me with an additional bag of tea (problem solved). Shortly after the food arrived much to my pleasure. Very nice presentation the sandwiches well varied and tasteful. The quiche of the day fabulous. On the other hand, the sconces on this day, tasted at least a day or two old. When I politely questioned my waitress if the yellow cream served with our scone was clotted cream she insisted it was Devonshire Clotted Cream without caring to take a look at it, she just continued to clean the table across from mine. Ofcourse, I knew it was not clotted cream as I have practiced the art of tea for the past 4 years. As far as I know Devonshire clotted cream is not yellow, it does not have the scent of butter nor does it taste like butter. I believe the cream was inadvertently omitted. Not a big deal. What was insulting was the waitress's attitude. Thus, leaving my dear friend with a desire for clotted cream on her birthday. Of course, we continued our ritual at my house where I popped open the Devonshire waiting in my fridge. Overall, since these critiques can be easily corrected, I would try again with another waitress since I love the town of Warwick and the atmosphere at Charlotte's was exceptional.