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User's reviews

  • British Pantry

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    With a group. Service was very slow, sandwich bread and scone were stale, cookies store bought, cake was stale, disappointing experience. They were not busy but it took for ever to get our tea and then the food. Would not go back - not very friendly there. Not what I remember of England by any means.

    Tearoom response:

    I am so sorry your experience in my cafe was not to your liking, our scones are baked fresh every day, we never have stale scones, they go so fast, yes some of the Biscuits and Cakes are from England that we sell in the shop, most customers appreciate this so they can try them before buying a whole packet to take home. The cakes we make in the kitchen are made every day and are not used the day after so i am not sure what happened on this day, I do not have different staff in the Dining room and the kitchen, I have two ladies each day, cooking, serving and attending to the needs of our customers, we are not a fast food place where all food is cooked in advance, we cook to order and it is freshly made each time an order is placed, so yes it may take a little time. I wish you had spoken up about your displeasure before you left the cafe,at least then we could have discused it together,I hope this responce will help a little,<BR> sincerely<BR> Gerri Middleton