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User's reviews

  • The Empress Tea Room & Event Dinning


    As this sight is designed for the purposes of reviewing your own personal experience at a tea room, I feel a bit badly about responding to Ms. Pepin's post. I understand this is not the forum to do so, and therefore will not address all of her random and frivolous comments. I only wanted to say that I stand by my previous review 100%. My post was a factual rendition of my experience at this establishment, on that particualr day! I did book my party at a tea room expecting the highest of social graces, and most eloquent of experiences. Unfortunately, at no time did I feel that myself or my party was treated in that manner. At no time then, or here in my reviews, have I personally attacked Kim or Mike therefore I will not stoop to Ms. Pepin's level of criticism, name-calling, or judgement. While it is understandable, and somewhat admirable of her to come to the defense of her friend, she was not a guest at our event, therefore is ill-equipped to comment on how the day played out. Again, my previous review stands. The duration of our time in this establishment was far below our expectations. The service we received held none of the eloquence, or grace we expected from this tearoom. Up to this point, I have yet to receive a sincere apology from Kim or Mike. This was my experience with this facility, and I am certainly glad that others have not shared the same misfortune.