Where do I start! I dint think I have ever been this embarrassed and disappointed in my life. I had planned a tea party for my 5 year daughters birthday, I talked to 3 different employees about the details of the tea party. I was told there would be special table linens, tea party class, special meal for her, dessert and her own cake. I was very excited, so to make reservations, they told me the owner would have to call me to make the reservation. When Sherry (the owner) finally called me to make reservations she asked me what time I would like and how many people, she gave me a time frame from 9am-11am or 11am-1pm, I chose the later time due to us having family driving an hour to get there. Sherry took a $50 deposit from me at the time I made a reservation, later that week she sent me a contract with all of their rules on it, that I was supposed to sign and bring with me. SO, the big, day, we get there, and there was NO tea party. I had family drive over an hour to get there, my 5 year old daughter was so excited about her tea party, and she got nothing!! Sherry informed me that they only have tea parties from 9am-11am, which I didn't understand because when I made reservations for the tea party, Sherry gave me two time frames to choose from. I still cant believe, they were supposed to throw her a tea party and have a cake for her and they had nothing!! I didn't even get an apology and was basically blamed for the mix up myself. This was a HUGE deal to me, my daughters 5th birthday, I wanted it to be a memory we could cherish forever, I am very upset, and as you can imagine, Will never EVER step foot in that place again, and trust me, I will let everyone know. I hope Sherry reads this, and the only reason I didn't completely go off on her for blaming me for her ignorance, is because I didn't want to upset my daughter. Please excuse me Sherry, I did look at the contract, just wanted to let you know, that your place isn't made of gold. I have dined at much nicer places and was never required to sign a contract and a deposit for a brunch! It was supposed to be a contract for my daughters TEA PARTY!!!!! You are ridiculous!