Upon entering, the music was very somber, sounding as if I were in a funeral home which dampened the spirit. The room had not warmed up, so we had to sit with our coats on. The food, though, was very good and tasty - served hot and fresh. The teas were excellent and they had a nice variety. I think if the tea room had been cheerier and warmer, I would have enjoyed it. Unfortunately, it's not on my list of places to visit again.