I happen to work at this tearoom and agree with most of the comments. The people I work with don't make an effort to provide good service and the person running this room is incompetent to do so. The main problem is with the owners, they understaff the tea room and don't pay enough to attract anyone with waitstaff experience. The decor is just that, a hodge podge or garage sale finds, some find it charming, i frankly find it tacky and cheap. If they were smart they would tear the building down and start from scratch.