It is a shame that the owner relocated and that this place closed. The food was excllent. Parking was a challenge at the location, however.
My wife and I have visited Sally Lunn's many times, and it is always enjoyable. Besides tea and scones, they offer a variety of lunch items, such as chicken pot pie and tiddy oggy (a vegetable and meat mixture baked inside a pastry crust). There is also a nice variety of desserts, all of which diners can see at the counter before ordering. Sally Lunn's serves a large variety of loose leaf teas. The atmosphere can vary from quiet to bustling, depending on the day and time. Even when crowded, though, Sally Lunn's is a relaxing spot. We have always found the staff to be cheerful and helpful. Be aware that Sally Lunn's does not take reservations during regular business hours. The shoppers in Chester certainly know where to go for their refreshments, so you will probably have to wait on line if you arrive in the early afternoon on a holiday or weekend. However, it is worth the wait.