I held my sister's Bridal Shower at the Tea House and Barbara and the others were very kind, accommodating and they even quietly slipped in and out of the room as to not interfere with the games or be distracting. Barbara was very very easy to work with and is very trustworthy and she gives a lot of trust to her customers as well (which is a fantastic feeling!). She treated you like a good friend and never faltered. You'd think you did something wrong or annoying or troublesome but she never made you feel as if you did anything unpleasant. I HIGHLY recommend her tea house. It's so charming, classy but not at all haughty or stingy. GREAT place!