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Phylicia Mann   

User's reviews

  • Tea Upon Chatsworth

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    I was very angry that after calling for reservations and making it very clear that I wanted Afternoon Tea for only myself and my 9 month old baby, I was forced to pay not only for my tea, but they charged me a full tea for my baby. Really? Come on. I had a coupon for a discounted tea for myself, was willing to pay the 18% gratuity on the non-discounted price and tax, only to find they charged me for my baby as well? This was very poor business practice, very unethical and I can honestly say that after forking out $70.33 for me and my baby today (not including the $30 cup and saucer we bought), I will never return or give this room a good review. I could have done better at the Ritz. I am not new to tea rooms and have never experienced anything like it. Shame on this tea room for charging a 9 month old baby for a full afternoon tea when she sat there and ate her own baby food.

    Tearoom response:

    Hi Phylicia. Your anger is quite shocking & unfortunate as I was under the impression you & your baby had a grand time celebrating her first tea with us yesterday. She looked so adorable propped on her own chair in her tea dress & bonnet! Pls. check your receipt again as $70.33 did include tea, beautiful china set which cost $30, taxes, & gratuity which you wanted to increase to 20% but I stayed with 18%. Best of luck in your cake venture!