The Tea Grotto is fabulous. I have been to tea room all over the country and have found the Grotto to be among the very top around. Huge selection and great quality. The knowledge that the staff and the owner have are incredible. The ambiance is very serene and peaceful. The person who rated this so low was apparently upset about not knowing about the remodeling but didn't rate the room accordingly. The Tea Grotto is the #1 room in Salt Lake and among the top in the country.