I am a frequent patron and I'm pleased to say I receive the consistent level of service each time I'm there. This is extremely important to me, as I am sensitive to having a quality place to spend my money and my time. I recently took my elderly friend in to experience High Tea for the first time in her life. She is very 'set in her ways' and is not easily impressed with new things. Also she is an avid coffee lover. She was served a tea that was referred to her by Joann as a 'great tea for coffee lovers'. It was the white mocha something... At any rate, Ms. Joy loved it, as did she love the whole experience and the friendliness of everyone at the Golden Tea Garden. It's official, that place is MAGICAL! Thank you to Beneba, Joann, and all the fabulous staff!