This was my third time going to tea. The first was at the Ritz Carlton in DC and the second was at the Four Seasons in DC. My expectations for this tea, then, were high. However, when I arrived at the tea room, I realized that I couldn't put tea at the Ritz (which was great until the end where it crashed and burned) and Four Seasons in the same category as the PBTR. Tea at this establishment was more laid-back and open. The old-style decor and place settings, friendly wait staff, and clientèle were completely different than what I was used to--but it was charming! The tea was steeped using loose leaf just right, and I couldn't finish a whole pot. The food was served with a lovely presentation and it was tasty. The scone in particular was something to be talked about. There wasn't much variety of spreads for the scones, but the scone stood well on its own merit. There also wasn't a variety of 'milks' available for the tea, either (no cream, 1/2,1/2, soy creamer, skim...), and honey wasn't offered, but the tea stood well on its own as well. Our server was knowledgeable and pleasant and though it wasn't quick service, it was good service. Then again, when your tea is steeping just for you, and food is being made-to-order just for you, you should expect to wait. With lively conversation at the table, the time quickly passed. If you're not looking for pomp, but instead tea that can be enjoyed by any crowd (jeans or slacks), try the PBTR. I'll be going back.